Windows Legacy OS forum

General discussion

Microsoft Works word processor not responding

by wdcr12 / August 15, 2005 2:38 PM PDT

When I receive an e-mail with a works 6.0 word processor attachment or I try to open a file saved on my computer they will not open, the computer just stops working then when I go to ctrl/alt/delete there is either nothing beside Microsoft Works Word Processor (but you can tell the computer has stopped working) or it says "not responding". It does the same thing when I try to open works from my desktop, however I can open works it I go to start/programs/microsoft works word processor, any ideas as to why I cannot open my files, attachments or works from my desktop. I am running Windows ME

Discussion is locked
You are posting a reply to: Microsoft Works word processor not responding
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Microsoft Works word processor not responding
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Try this.
by R. Proffitt Forum moderator / August 15, 2005 2:46 PM PDT

Find and delete the NORMAL.DOT file on your machine. Word will recreate it the next time it runs.


Collapse -
by wdcr12 / December 8, 2005 6:12 AM PST
In reply to: Try this.

Thank you sooooo much Bob, you have saved me. I use Microsoft Word daily. Thanks again

Collapse -
I've had the same problem, and Bob's solution works
by Aivas / August 16, 2005 4:33 AM PDT

"Yes, Grasshopper, you will find your program running smoothly again. The remedy is quick and painless."

Bob K

Collapse -
works word processor not responding
by brcooley / August 15, 2009 4:02 AM PDT

I have Windows vista home basic with works word. I've been having trouble with working documents going into recovery mode. I get messages saying the processor isn't responding. Windows looks for a solution but it keeps happening. Sometimes a certain document keeps popping up when I haven't asked for it. How do fix this?

Collapse -
Since your machine is on Vista.
by R. Proffitt Forum moderator / August 15, 2009 4:31 AM PDT

I can't guess what version Works you have. Maybe it's not a version that runs on Vista. But in the future please pick forums that apply to what your machine is running.

Popular Forums
Computer Help 51,912 discussions
Computer Newbies 10,498 discussions
Laptops 20,411 discussions
Security 30,882 discussions
TVs & Home Theaters 21,253 discussions
Windows 10 1,672 discussions
Phones 16,494 discussions
Windows 7 7,855 discussions
Networking & Wireless 15,504 discussions


Samsung Galaxy S8's major makeover

This year's flagship phone gets a sexy new design and Bixby, a house-made digital assistant.