Sorry but I don't use or have anyone that uses that product. But that does not mean it is without support.
http://www.microsoft.com/products/works/support.mspx lists 3 support areas you can explore.
But let me part with this. If you want to get back to work try OPEN OFFICE. It's free and has been fine for years for my friends that don't want to buy MS Office.
Bob
I have a Windows 7 system. Whenever I try to paste something into the page of the V. 9.7.0621 Microsoft works word processor, I get the message "Microsoft Works Word Processor has quit working." I am able to enter information by typing it in. Ideas?

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