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General discussion

Microsoft Word document won't open

Feb 23, 2006 6:06AM PST

Hi. I'm having a major problem opening up a microsoft word document i have. This is a major problem because i play poker for a living, and the word document that won't open has all my records and things stored in it. I need this to be able to keep track of my poker. I'm using microsoft office 2000 and the operating system windows 98.

When i try to open the document up, it gives me this error message:

http://www.larashome.com/forums/uploads/post-156-1140636898.jpg
The link has the image.
Sorry i didn't know how to put it up on here.

Can you please help, as this is stopping me from working. Cheers, Chris.

Discussion is locked

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still doesnt work
Feb 23, 2006 6:47AM PST

thanks for replying. but i did what you said and it still didn't open, and it gave me the same error message. when i searched for normal.dot it only came up with one file and that was a template file. i deleted it and still no luck .any other dieas?

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Now use Explorer to find your document file.
Feb 23, 2006 6:59AM PST

From the looks of it, you are using the recent document list...

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Re: Word document won't open.
Feb 23, 2006 4:34PM PST

You don't tell if you followed the suggestions in the error message (check the file and folder permissions, and open the file with File>Open). In fact, you don't tell how you try to open the file, and Bob's guess above seems reasonable: the document has been deleted or moved and the shortcut in Recent still points to the original location. Find it, and things will work again, then.

You might like to think about BACKUP. That's saving all important information you don't want to lose somewhere else, just in case something goes wrong with the original. Depending on the amount of data and the frequency you want to do it, and the way you do it, possible ways are copying to a diskette, copying to USB-stick, burning to CD, copying across a home network to a second computer.

Hope this helps.


Kees