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Question

Microsoft updates

Jan 18, 2014 12:47AM PST

Hello Everyone,

I have W7. Ultimate + SP1.
Using Belarc Advisor, I am informed that I have 3 missing Microsoft Security Updates.
They are nominated as -
Q2553284
Q2760781
Q2890788
Belarc informs me that :- "These required security hotfixes were not found installed (using the 01/14/2014 Microsoft Security Bulletin Summary with definitions version 2014.1.15.3). Note: Security benchmarks require that Critical and Important severity security hotfixes must be installed."

How important are these missing fixes, if they are so important, how do I go to Microsoft and obtain them individually - when I try to get to Microsoft for updates, I keep getting the message to go to my Start/All programmes/Updates. Which gives me nothing and states that I do not have any updates to install, (except language packs, which are not required)..

Thanks in advance for any advice.

Colinito.

Discussion is locked

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Clarification Request
Keep in mind you really want the KB numbers. However
Jan 18, 2014 12:54AM PST
http://support.microsoft.com/kb/2553284 is all about Office 2010 and I see Microsoft has listed the files in question and a link for the IT Professional to fix that.

I suspect you can use the Professional links to manually correct such.

Keep in mind if this is some Microsoft Office 2010 TRAIL VERSION installed, those updates are often delayed until you buy in.
Bob
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My spill checker is fine.
Jan 19, 2014 12:21AM PST

I meant "TRIAL VERSION."

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Answer
Based on the date
Jan 18, 2014 12:51AM PST

Based on the date, those would be from the most recent "Patch Tuesday" and I believe at least one of the updates was a pretty serious one that should be taken care of quickly. The others it is difficult to say for sure, so just take the QXXXXX numbers, put them into Google or the search box on Microsoft's website and do a little reading.

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Microsoft Updates
Jan 18, 2014 5:58PM PST

Thank you both - Bob and Jimmy Greystone - for your replies,

I spent some time trying to get to a suitable Microsoft website to check on the 3 updates in question.
I went to the link - http://update.microsoft.com/microsoftupdate/ - but putting the Q Numbers into the 'search' box brought no successful results, except the pictorial instructions to go to Start/All Programmes/Updates - BTDT!!

I then went to the link - http://www.microsoft.com/security/pc-security/updates.aspx - only to receive information about security bulletin(s). - Not information there for this particular question.

Finally, the link - http://technet.microsoft.com/security/bulletin/MS13-091 - brought further information referencing Security bulletins. Once again, no information on this question there either.

Putting the relevant Q numbers into Google, as suggested by Jimmy Greystone, brings all sorts of weird links and the link to this, my question here, but nothing that I could find about these mysterious Q numbers!

So, not wishing to cause any further inconvenience and being somewhat despondent from this unfruitful search, I shall leave these "Important updates" missing and trust that the great PC God of the Internet does not throw a red hot bolt of burning light into my PC, destroying any future chance of accessing the internet and allowing uncountable amounts of spy and malware to invade my pc and, more importantly, destroying my ability to return to CNET forums for any further assistance!

Thanks again for your efforts!

Regards

Colinito.

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No need to fret
Jan 18, 2014 8:47PM PST

Run Belarc Advisor once again and allow it to post all data in the browser window.

Now scroll down to the bottom of the page and look for a blue hyperlink marked as "Click here to see all installed hotfixes". (Another name for Microsoft security updates used by Belarc)

Click that link and you will be taken to a second page.

Look for red unlocked or red X for a failing or unsafe hotfix. Your KB number will be listed next to the failing marks. Click "details" at the end of each line. You will be taken directly to Microsoft Support page explaining what the update is and what it is for. To manually get your needed file, go to http://search.microsoft.com/en-us/DownloadResults.aspx?FORM=PNME&sortby=-availabledate&ftapplicableproducts=^%22Windows%22&first=11 and input the missing KB number found by Belarc here. Download it and run and then reboot after each one is completed.

There is, also at the very bottom in the second Belarc page, a link for querying what updates are available for your specific system marked "Click here to see all available Microsoft security hotfixes for this computer".

This link is much more direct to use and only applies to security fixes whereas the one suggested above covers just about everything else as well. Suggest you use that; your work will be done much more quickly than the way suggested above. To directly get the needed file, go to the category that applies to you and click the blue operating system hyperlink. Can't get much easier than that.

Hope this helps you get to where you need to be.

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Microsoft Updates
Jan 18, 2014 10:54PM PST

Hello mchainmchain!

Thank you for your reply - I wasn't actually 'fretting' I was just a tad disappointed at my failure!

Following your explicit advice, for which I thank you very much, being 'not too clever' with the technical stuff, so I discovered that there were no Red X's in my Belarc list of Installed Microsoft Hotfixes.

I then clicked on the "Click here to see all available Microsoft security hotfixes for this computer." and, as you stated, I was taken to a page with 47 pages of KB Numbers. My numbers were prefixed by 'Q.'
and there were none in the 47 Microsoft Security Bulletin pages.

Not daunted, I put in my browser the link you supplied - http://search.microsoft.com/en-us/DownloadResults.aspx?FORM=PNME&sortby=-availabledate&ftapplicableproducts=^%22Windows%22&first=11 - and - not having any KB numbers, I entered the three Q numbers, and clicked on the 'Download' button each time separately, in the search space. On each separate occasion I was informed that - "Sorry, no results found for " - the Q numbers that I entered.

I am now in the place between a rock and a hard place, I am informed that I have 3 missing hotfixes, they each have a Q number, but there is no indication what the KB number is that the Q number relates to! So I am unable to "chase them up" as they say!

Thank you for your wonderful explanation, but I can not obtain the ?necessary? hotfixes. (Surely, if they were THAT important, they would be able to be accessed by their Q number?? - wouldn't they?!!)

Kind regards,

Colinito.

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What happens if ...
Jan 18, 2014 11:06PM PST

you replace Q by KB in your search? I suppose that only Belarc uses that Q.

Kees

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Microsoft Updates
Jan 19, 2014 2:51AM PST

Hello again, Kees!
(Do you do lessons in how to pronounce RED backwards??!) The thought of replacing Q with KB didn't enter my head!
Anyway, I tried it and the first two were for 32 bit, mine is 64 bit- why Belarc would have put items for 32 bit, I know not.
The last one brought up a list of 5 possible downloads:-

20913.00\Silverlight.dmg 14.5 MB
20913.00\Silverlight.exe 6.6 MB
20913.00\Silverlight_Developer.dmg 19.6 MB
20913.00\Silverlight_Developer.exe 8.9 MB
20913.00\Silverlight_Developer_x64.exe 17.0 MB

Looking at the list of Installed Downloads, propagated by Belarc, I do not have any with that number.

I have Silverlight installed - version 5.1.20513.0 - so if that has any relevance, the updates are of a higher number and therefore, I am unsure which, if any, to download. I do not use Silverlight in my day-to-day computer use and wonder if it would be necessary, but on the off-chance that I might use it in the future, I would be willing to download updates.

Thanks for your interest,

Regards

Colinito.

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Re: Silverlight
Jan 19, 2014 4:13PM PST

I don't think you're a Silverlight developer. A Silverlight user at most.

So I would uninstall your current Silverlight from Control Panel first. That should get rid of all related updates/
Then reinstall the latest version from http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx if you feel you want to have it on your PC. But why not wait till you need it?

Kees

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Microsoft Updates
Jan 19, 2014 9:11PM PST

Hello Kees,
Many thanks for your post.
Good idea! I shall remove Silverlight and if required in the future, I shall obtain it and it will be in it's up-to-date form!

Regards,

Colinito.