What is the error message?
Try again, disable the Silverlight plugin/add-on in all the browsers you use, then close those down and uninstall Silverlight.
Then reboot (restart) the computer. This updates the registry and system files.
Now download and install Silverlight again.
See if that works.
i am getting a message saying that i have a problem that is connected to microsoft silverlight that i need to uninstall it and then to reinstall it i have done that twice and im still getting the message i have a acer aspire 5349-2418 laptop it has intel b815,15.6 hd led lcd,intel hd graphics,4 gb ddr3 memory,320 gb hdd,dvd-super multi dl drive,acer nplify 802.11b/g/n,running windows 7 and i was trying to watch a movie on netflix when i got the message what do i need to do help please