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'Microsoft Partner' Claims Fuel Support Scams

by Carol~ Moderator / November 14, 2014 3:12 AM PST

You can't make this stuff up: A tech support company based in the United States that outsources its work to India says its brand is being unfairly maligned by - wait for it...tech support scammers based in India. In an added twist, the U.S.-based tech support firm acknowledges that the trouble may be related to its admittedly false statements about being a Microsoft Certified Partner — the same false statements made by most telephone-based tech support scams.

Tech support scams are, unfortunately, an extremely common scourge. Most such scams are the telephonic equivalent of rogue antivirus attacks, which try to frighten consumers into purchasing worthless security software and services. Both types of scams try to make the consumer believe that the caller is somehow associated with Microsoft or with a security company, and each caller tries to cajole or scare the consumer into giving up control over his or her PC.

Earlier this month, a reader shared a link to a lengthy Youtube video by freelance journalist Carey Holzman, in which Holzman turns the tables on the tech support scammers. ...

Continued : http://krebsonsecurity.com/2014/11/microsoft-partner-claims-fuel-support-scams/

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