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Microsoft Outlook has encountered a problem and needs to clo

by lescotc / April 8, 2006 5:03 AM PDT

I keep getting this message every time I close Microsoft outlook "Microsoft Outlook has encountered a problem and needs to close. We are sorry for the inconvenience".
This has probably happened as a result of me installing another program whilst Microsot outlook was open - however I can live with this so not a problem as such.
The problem is, I would like this message to stop appearing each time I close Microsoft outlook. Is there anything that I can do to prevent this message from appearing? Or at least if it has to appear, the box to restart microsoft outlook shoud be unticked.

I run a Sony XP home Edition
Total virtual memory 2.00GB

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Collapse -
Almost always a plugin. Here's how to test.
by R. Proffitt Forum moderator / April 8, 2006 5:17 AM PDT

Click Start, Run, and type in..


If it works, then examine what plugins are installed. Norton's usually is the culprit. A fix would have to come from Norton or other than Microsoft.


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Re- almost always a plug-in
by lescotc / April 13, 2006 6:19 AM PDT

Thanks for that, and yes it does still work when typing OUTLOOK /SAFE in Start, Run, and the Plugin is Norton and AVG. But is there no way that I can disable this or even untick the box to stop this message appearing all the time?

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There can be only one.
by R. Proffitt Forum moderator / April 13, 2006 6:24 AM PDT

Antivirus that is. Choose which and just install one.

I think you found it.


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