The upgrade should have listed it's requirements but the "demo" can't be upgraded.
I just bought a new computer now my 60 trial of M/O doesn't work. That is Outlook ......I bought the upgrade, so I do not have the option to change from the trail version to the upgrade. I unintalled the M/Office trial that came with the computer then installed the new version. I won't accept the new Prod. ID and I still can't use outlook. It hangs up when opening and sending and receiving email. Could it be Norton Security ......