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Question

Microsoft Office Professional 2010

OK Guys or Gals

I’m in the need of some help, in fact a lot of it so let me put you in the picture. First off what I know about computers you could write on the back of a postage stamp.
I’m a silver surfer so come from the age of when a calculator was at best a slide rule.

OK what I’m trying to do, I want to format a computer hard drive and install Microsoft Windows 10 Professional and then install Microsoft Office 2010 Professional. There’s just no way I can afford the 2016 version.

In my search for a copy (DVD), I came across someone selling Microsoft Office on e-bay, the advert read as follows:
This is a genuine item displaying the words ORIGIN:IRELAND on the certificate of authenticity. Please be aware that there are many counterfeit versions around. Avoid any that do not say ORIGIN:IRELAND and even if they do, take care to ensure that the dark grey authenticity strip is interwoven through the certificate and appears through one or two worn effect patches at random intervals. Never accept one where the part number GLC-00181 is prefixed with the letters SKU (that only features on foreign and counterfeit versions) and avoid any which say MADE IN IRELAND or MADE IN USA.

I sent them a message saying I thought all Microsoft stuff came from the USA, and this was their reply.


No, USA is where Microsoft may have their head office but they make their software in Puerto Rico for the American continent.
They make their software in Ireland for the European and African continents and in Singapore for Asia and Australia.

There are some exceptions, they also make a variant of the latest 2016 version in Ireland for the emerging markets. Emerging Markets cover Brazil, Russia, South Africa etc.

There is a key card version of Office 2010 onwards in Mexico but that’s for the USA only....
So with that in mind they label their software as follows:

Windows and Office for Europe, Africa and all Emerging Markets = ORIGIN:IRELAND
Office 2010 Product Key Card for Europe = Made In Ireland
Windows and Office for Americas = Made In Puerto Rico
Office 2010 Product Key Card for Americas = Made In Mexico
Windows and Office for Asia = Made In Singapore

As you can imagine, the counterfeiters in Asia get quite confused and print the fake Certificates of Authenticity with all multitudes of variations.
Made In USA = Fake
ORIGIN:USA = Fake
Made In Ireland on anything other than Office 2010 Product Key Card = Fake
ORIGIN:IRELAND on an Office 2010 Product Key Card. = Fake
etc

Sometimes they get it right so you then need to study the certificate of authenticity in detail, they always use the wrong font type or authenticity strip.


I have just purchased a DVD of Microsoft Office 2010 off someone selling on Amazon, and doesn’t it say on the side of the box MADE IN USA.

I have to admit I thought sod it I’ll telephone Microsoft UK and find out once and for all if it should state Origin Ireland, well what a fiasco that was, no disrespect to anyone but I did have difficulty because of their diction unless it’s me just getting old.
As the conversation went on they just didn’t appear to know the answer to my question which was not a rocket science one, all I wanted to know was what the packing labels should have printed on them.
I was advised to put the DVD into the computer and when it asks me for the authentication key type in the number, if the computer comes up with an error message contact them and they will be able to tell me if it’s genuine or otherwise.

Can anyone answer the questions below:

At the moment the DVD which I have just bought is still sealed in its box but I can see MADE IN USA through clear seal, should I send it back without opening or could I send it back if it doesn’t work, even though it’s been opened.

If I don’t have a genuine key will it stop from installing the program?

If it does install will I still get updates from Microsoft as they occur?

Will I get an annoying message pop up every time I boot up telling it’s a fraud and I should be shot?

As far as technical support is concerned, if I telephoned Microsoft about something no doubt their answers would be way over my head, that’s if I can understand the diction, so I guessing I won’t miss a lot if I can’t get technical support.

One last thing before buying the DVD through Amazon these are the questions I asked the seller:



Hi Can you answer the following questions please:


1: Does this version of Microsoft Office require a yearly licence subscription or is it a one off payment?


2: I shall be installing Microsoft Windows 10 onto a completely blank hard drive, can this copy of Microsoft Office then be installed onto the computer in other words it is not an upgrade?


3: Is it a UK English version?

4: Does it have a legitimate licence key recognised by Microsoft so I can contact them for help if required?


The reply:

It's a full English version, not an upgrade. Once you register it on your PC, the key is activated and recognized by MS which means the customer service is available.


Thanks to anyone out there for taking the time to read my novel, sorry it’s not a best seller but as I said at the onset any help and advice would be greatly appreciated.

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All Answers

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Answer
Re: MS Office

In reply to: Microsoft Office Professional 2010

Are you sure you need MS Office? I mean, LibreOffice is free and can do most that Word, Excel and Powerpoint can do.

Since you say you already bought it, why not go for it?

Collapse -
MS Office

In reply to: Re: MS Office

Hi Kees_ B

Thanks for your reply, I'm more use to using MS Office, guess that's why I prefer to stick with it.
I haven't used the one I've purchased in case I can't return it if the seal is broken, as I've said I'm concerned about the fact its made in usa.

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Answer
I don't see any Microsoft folk here.

In reply to: Microsoft Office Professional 2010

Collapse -
I don't see any Microsoft folk here

In reply to: I don't see any Microsoft folk here.

Hi R. Proffitt
You say, you don't see any microsoft folk here, have I made a mistake about this forum, I have to admit I thought I could ask any questions about computers or software. Guess I can always close my account if I've got wrong. Grin

Collapse -
Here you can get good support but

In reply to: I don't see any Microsoft folk here

Your questions moved to ones that only the maker can answer authoritatively.

Since there are so many cracked versions out there I think you know that no one but those that cracked it and even those folk won't answer these questions.

I think I've installed MS Office over a thousand times since 1993 but given the dodgy pedigree of what you have, I have to write you best get answers from Microsoft.

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OK, you have this MS Office.

In reply to: I don't see any Microsoft folk here.

Those questions are now for Microsoft to answer. It used to be that install questions were answered for free. Time to see if that's still true.

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ok, you have this office

In reply to: OK, you have this MS Office.

Hi R. Proffitt

I've decided to send the DVD back, I have since found out what the label on the outside of the box should look like for the UK market.

Thanks for your help.

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