You lack system details, but I suspect this is an OEM version of Office. if so, then yeah its stuck on that brand or system. You can't re-install elsewhere and/or is part of the s/w bundle. Now, you see why many like&dislike Office. I suggest you contact online MS support and see what the real answer is. They provide mucho info on such topics, just query at MS. if you like try OpenOffice, StarOffice or similar Office replacements. You can read your MS file sunder these pgms.
Here's a quick link:
Again, contact MS support for what maybe causing your issue. Though, your OEM system maker should be the primary source. If not OEM type Office, then MS.
I got microsoft office 2003, and installed it on my computer. Now I have upgraded, and I cant get it onto my new one, because you can only activate it once. Does anyone know a way around this stupid system?
Why cant you deactivate it, so that you can activate it on your new machine?