So before i get started. One, Thank you in advance for any assistance and two, the copy of Microsoft Office 2016 is a legit copy purchased from Microsoft.
So lately i have been having issues with the google chrome browser just randomly freezing. When it happens it freezes so i can click on anything either on a page or on the browser its self. It will show Not Responding and the only way to close it is to end the task in Task Manager (windows 10). in task manager there are multiple chrome processes running, maybe 8, and i am able to close all but the last in the list. I try to end task and nothing happens. And im not able to open up another chrome window until it finally does end. Now after all this happens and i finally do get another window open it immediately stops responding and basically starts over with the same problem. Also noticed that other browsers basically dont load after this happens. close out chrome and try to use IE and it will never load the page or any page you try to go to.
i recently purchase an iPhone 6 from ebay and though that there may have been some malicious content on that causing the issue so i reset windows 10 and stopped physically connecting it to the PC. Thinking that was the issue i continued to do that and it seemed fine. No issues with chrome what so ever so im thinking im good. Windows 10 did the factory reset and for a few days now everything has been fine.
Now for why i came to Microsoft Office 2016 as the culprit or at least involved in some way. So i have been running clean for almost a week and having no issues with chrome or the iphone or any at all. I had some school work that i needed to finish and i remembered that i didn't have Word so began installing my Office 2016 and while it ran i used chrome to research the topics and look at the assignments online. Once the installation finished i opened up Word to start typing up my assignment. So far so good. I go over to chrome to look up some resources in chrome and it immediately stopped responding. same issue with trying to open up another browser after. Nothing.
Because everything was fine all week and things changed only when i installed Office i assumed that that was what was causing the problem. So i uninstalled it, reboot and its all good again. Was able to use chrome long enough to finish my two assignment topics and find all the research i needed as well as typing all of this up now. Its as if nothing was wrong now.
So no clue why all of a sudden Office is causing this issue with chrome. I have been using the two together for a few months now. But i am now convinced that office is somehow involved in the current issue.
Used Mcafee and did a full scan on all my drives in this PC. Tried clearing cache and disabling some plugins and extensions and some other fixes i was able to find online. Nothing has worked other than doing a full factory reset in Windows 10 and now uninstalling Office 2016.
Please and thank you for any help with this strange issue.

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