Windows 7 forum


Microsoft.NET\Framework\v4.0.30319\mscoreei.dll load error

by arkspur / May 1, 2011 8:40 PM PDT

PC: Hewlett Packard P6360UK (Product # WE170AA-ABU)
OS: Windows 7 Home Premium 64 bit SP1 Build #7601

When any of the users of my home PC logs on, three warning popups appear.

The two warnings associated with IAStorIcon.exe (related to Intel Rapid Recover Technology - part of Intel Matrix Storage Technology) and KiesHelper.exe (related to Samsung One-step program for managing mobile devices) are:

c:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll could not be loaded

The warning associated with MOM.exe (part of ATI Technologies Catalyst Control Center) reports a different filepath (Framework64)

c:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll could not be loaded

I don't know whether or not I am losing any functionality or performance as a consequence of this error but, at the least, it is irritating to get these popups every time. Any help to resolve this would be appreciated.

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All Answers

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What happens if you (re)install ...
by Kees_B Forum moderator / May 1, 2011 8:49 PM PDT

.Net framework 4.0?


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Fatal error when I try to reinstall .NET Framework 4
by arkspur / May 9, 2011 6:07 AM PDT

Have tried running direct from Microsoft support site and downloading the standalone installer to my desktop and running from there. Same result in both cases....installation gets so far then "rolls back" and reports a fatal error.

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Just Some Thoughts..
by Grif Thomas Forum moderator / May 9, 2011 6:47 AM PDT

The errors regarding the missing "mscoreei.dll" file indicate that the file is either missing or isn't loading. Apparently, NET Framework is being requested by a startup program, probably "KiesHelper.exe" and the Matrix storage technology. Check the HP site for any updated SATA or storage driver updates. You might also try accessing "msconfig", or one of the other startup locations and disabling the "KiesHelper.exe" program from running at startup. But if you're using a mobile device with this computer, disabling this item will cause it to take a lot longer to start Kies.

Next, in order to correctly install NET Framework 4.0, uninstalling the 4.0 stuff on the computer now, and install the TWO downloadable installers from the links below, IN THE ORDER I give them.

First, visit the Windows Update site and makes sure all other critical updates are current.

1. NET Framework 4 Client Profile

2. NET Framework 4.0 Full

Hope this helps.


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I followed your advice to the letter and it worked!
by arkspur / May 12, 2011 7:55 AM PDT
In reply to: Just Some Thoughts..

Thank you very much, my problem is resolved!

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(NT) Good Job & Thanks For Posting Back !
by Grif Thomas Forum moderator / May 12, 2011 9:30 AM PDT
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Same problem and fixed
by rodkau / December 24, 2011 6:43 AM PST

Thank you for the help. It was about a month ago that I thought I had an infection and in the process of using a new cleaning method managed to do something to the Framework 4 files. i couldn't use several applications including HP Maintenance Tools and finger print identification program loaded with my computer. Thank you for helping me clear this problem.

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