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Microsoft Error Message

by Redsie4 / October 25, 2008 5:30 AM PDT

I was trying to download a free 30-day trial offer of AVG Security Program and halfway through it stopped/aborted or something. So, I cancelled the download and after trying again, I downloaded a 90-day day trial offer of Windows Live OneCare which I am very happy with. My problem is that I now keep getting this error message which reads:

"C\PROGRA~1\AVG\AVG8\avgxch32.dll." could not be installed or loaded. This problem may be resolved by using Detect and Repair on the Help Menu. Unable to load "C\PROGRA~1\AVG\AVG8\avgxch32.dll." You may be out ofmemory, out of system resources, or missing a .dll file."

Anyway, I tried the Detect and Repair on the Help Menu (inserted my program disk as instructed) and that did not work. I know I am not out of memory; I'm assuming that since I was able to download the Windows Live OneCare that I am not out of system resources or missing a .dll file.

My question: How do I get rid of this error message. It's a frustration, of course, but is it affecting my PC?

Thank you -- Redsie

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There are the AVG Forums.
by R. Proffitt Forum moderator / October 25, 2008 5:39 AM PDT

The common fix I see offered is to download the latest AVG, get off the internet then uninstall the old, install the new version. Did you try that?

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Error Message Fixed
by Redsie4 / October 25, 2008 12:57 PM PDT

Just want to thank you for your advice. I uninstalled my Windows Live OneCare; installed the AVG8; that fixed the error message just as you said. Then, of course, I had to uninstall AVG8 and reinstall my Windows Live OneCare. But.....all is well now and I appreciate your help.

Cheers, Redsie

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Thanks for the report back.
by R. Proffitt Forum moderator / October 25, 2008 11:40 PM PDT
In reply to: Error Message Fixed

We all wish we didn't have to tinker as much with these machines...

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