16 total posts
Yes I am also having it update to 5729 over again. I have the auto update turned off and when I manually click on update it does it over each time. Have had this happen before and with the next update was fixed. But also I have tried for three days to upgrade and was only getting 1.0.613 version. Today downloaded again and finally got 1.0.614 on one computer but when I did my other computer got 1.0.613, even after downloading a second time today and with uninstalling and reinstalling. So I took the file from the computer with the 1.0.614 and put it on the other computer and installed and got 1.0.614. Sounds like to me a server problem were sometimes you get 1.0.613 and sometimes you get 1.0.614.
I did not notice the time stamp but mine shows I have 5729 but when I click on update the box pops up saying updating from 5725 to 5729. I can close out and reopen the program and check by going to help and then about and it shows 5729 but if I update again it has the box pop up again showing updating from 5725 to 5729. I am sure Bill has the boys and girls working on this.
Perhaps - I just rebooted (again) ...
and it showed 5725 - so I updated again ... Bill might be a smart guy ... but this new build is problematic ...
Try to check the creation date
Hi Jake and Sly,
Please do this:
Locate the 2 files below in MS AS directory:
Select them and post here the date it was modified.
If the 5729 definitions were installed properly by MS AS program, the creation date should be June 26, 2005 or June 27, 2005. Mine is June 26, 2005. Date depends on when the user allow the installation of 5729 definitions.
If the creation date is not June 26 or June 27 (or later than June 26), this may mean that the 5729 definitions were not installed properly.
I suggest that you rename the 2 files to:
Run the updater again of MS AS.
(NT) thank you donna that worked for me
what was the creation date before you renamed the 2 gcd files?
Sorry but renaming the files did not work for me. It updated after I did that but when I tried to open the program back up it just locked up and I had to end task as it would not do anything. I changed the names back and it would then work like it has been. I did notice that it did not recreate those files which I was thinking it would, is this correct? Also the modify dates are June 9, 2005.
June 9, 2005
If the modified date shows June 9, that means the 5729 defs is not really installed or not showing properly. I guess their update server is giving to some users the old defs
I think you are right about the server problem. Like I said in my post in this thread about the version number 1.0.614 that I got on one computer and then doing another computer 5 minutes later and getting 1.0.613 and even trying again. This tell me they are having problems and the best for me is to wait a day or so and try again. Thanks, I will let you know how I turn out in a few days.
Doesn't work for me either :(
Donna, changing the file extension from gcd to old, didn't work for me either. In fact, the version reverted back to an ever older one 56xx. So, I replaced ''old'' with ''gcd'' as it was originally. Why some people are able to update to version 5729 and others cannot is a mystery to me. :|?
i just named them old and retried
(NT) I've uninstalled the program ... sorry
That's OK Jake :)
Call the Microsoft Support Team
Microsoft support department on 800-426-9400 as they would be having specific information regarding this issue. I work for hp so dont ask me how I know.