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Mic won't work!

by dk128 / January 27, 2009 12:17 PM PST

I have a new Toshiba satellite M305-S4848 laptop (Vista 64-bit) with a built-in webcam and mic. My mic worked perfectly about two weeks ago and then recently started to have a lot of static. To fix the problem, I went to the driver download site and downloaded the new Conexant Audio Driver for Windows Vista. Following the instructions, I uninstalled the previous Conexant from my Programs and installed the new one. However, the new installation failed and now my mic won't work at all! How do I fix this problem??? Any and all help would be MUCH appreciated!

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Internal or external?
by Steven Haninger / January 27, 2009 8:10 PM PST
In reply to: Mic won't work!

Since you mentioned static, if it's external, I'd suspect a back jack. If internal, it might be that mic has just died. Again, if internal and you have an external mic jack, try using that.

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Internal or external mic?
by Steven Haninger / January 27, 2009 8:12 PM PST
In reply to: Mic won't work!

Since you mentioned static, I suspect hardware and not software or drivers. If it's an external mic, the jack or the mic might have gone bad. If it's internal, I'd consider the mic or some electrical connection issue. Again, if it's an internal mic and you have a jack to plug in an external, try that.

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Internal mic!
by dk128 / January 30, 2009 4:56 AM PST

Well, I managed to reinstall the original driver for the mic, so it's working now. The static still persists.
It's an internal mic and I'm just confused because it worked perfectly fine a week or so ago and suddenly I'm experiencing these problems. The mic is located at the top of my lid, so maybe I've accidentally shut it too hard a couple of times? Could that be it? Or when I've used the mic, I only used it with an Ethernet cable, not wireless-- would having wireless internet cause the static, too?

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Did you try an external mic as I suggested?
by Steven Haninger / January 30, 2009 7:04 AM PST
In reply to: Internal mic!

That's how you'd rule out a single piece of hardware. Sorry, but the term "static" is too generic. A lot of noises are called static. It could make a difference if we knew the noise was only heard over other sounds or during quite periods as well. Try an external mic though. If it works, the transducer in your laptop is probably bad. If you still get unwanted static noise, it could be in the sound chip.

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It's a wireless internet connection problem.
by dk128 / August 29, 2009 2:59 AM PDT

Sorry for the late reply and thanks for all of your help, but I have figured out what is causing the extra noise. When I went to have it checked out at a store, they said everything was working perfectly. Later, I determined that it is indeed the wireless internet connection that poses mic problems. When I use an ethernet cable, there is no static; when I use wireless, there is a lot o static. I'm not quite sure why this is...just out of curiosity, do any of you?

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