It's not the number of people, it's the number of complaint/disputes.
We Canadians enjoy paying our taxes and have no disputes.
I had 1 about the Tax Free Savings Account this year.
BUT I'm the exception....me and 70,000 other Canadians.
I think I read a year ago about having to make an appointment to visit CRA...Back in the old days you could walk in off the street and talk to someone.
people. How many Tax Offices would you expect for that number of people?
Well, Toronto has 2, one right down at the lake which requires a 3 separate forms of Public Transit to get to from where I live which is "downtown". And the other one is a long way north, but at least it's two separate subways which is easy, if a long ride.
Toronto is a rectangle with a ragged southern border (long side) caused by Lake Ontario (I'm ignoring the Toronto Islands with a small community which is close to the one on the lake.)
Why in heaven's name don't they at least have two more to serve the Eastern and Western parts of the city?. That would be one office for every 6-700,000 people instead of one per million and a quarter. I think it's ridiculous.