Computer Help forum


message when opening my browser

by transdermal / August 16, 2015 7:53 PM PDT

Another issue since installing win 10??When I open google or open this site, this appears--- Windows cannot find C users user appData Roaming Mozilla Firefox profiles 2oq7p6te default ex.. update .exe Hope it is something simple,getting tired of these issues. This site and firefox still open but? TY dark...

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All Answers

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Seems there are priors on this error.
by R. Proffitt Forum moderator / August 17, 2015 9:02 AM PDT
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message when opening my browser
by transdermal / August 17, 2015 10:38 AM PDT

Well this is certainly daunting for me,have no way of making any sense of it. Thank you just the same dark...

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I hear you.
by R. Proffitt Forum moderator / August 17, 2015 10:52 AM PDT

I think this is why many are ditching the PC for smart phones. Problems like this can really throw folk for a loop. The Mozilla support did look correct to me but let's say you only use the PC and don't care for it's inner workings or such.

There's another way to get it working but some will chafe on it. Create a new Windows User then login on the new account. Firefox should work again.

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message when opening my browser
by transdermal / August 17, 2015 11:26 AM PDT
In reply to: I hear you.

Here is what worked for me.. I downloaded Revo Uninstaller,deleted Mozilla with it,and re installed Mozilla,and everything is working at this point??? We shall see. T.Y dark

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Revo did the work for us.
by R. Proffitt Forum moderator / August 17, 2015 11:31 AM PDT

Good choice and this should fix it as it deleted the folder noted by the Mozilla support article.

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