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message on desktop

by IDOB / July 18, 2004 10:31 PM PDT

Windows XP Home Edition
Last night when I went to shut down computer noticed a little thing on the desktop that looked like a note page. I don't know how it got there. After reading it, I ran virus scan, everything clear. Ran adaware. Then set computer to do disk scan on start up. That didn't run. There was a message but it didn't stay up long enough to read it all, the part I did get was " cannot open system for direct access". Now for what was in the note:
under neath the note is : hs_err_pid2592
contents of note:
An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION occurred at PC=0x63619de3
Function name=(N/A)
Library=C:\WINDOWS\System32\mshtml.dll

NOTE: We are unable to locate the function name symbol for the error
just occurred. Please refer to release documentation for possible
reason and solutions.

There was a lot of other stuff about "current java thread", I can post it if neccessary...really long.
Now what do I do?
Thanks in advance.

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Re: message on desktop. My wild guess is a PARASITE.
by R. Proffitt Forum moderator / July 18, 2004 10:56 PM PDT
In reply to: message on desktop

"Without any detail on the browser version involved Google provided these
links. The second one could be worrisome:

http://www.generation.net/~hleboeuf/ermshtml.htm

http://www.securityfocus.com/bid/2202/info/


Thomas T. Evans, III CCNA
Senior Network Manager
Hawk Corporation
[snip]

"The difference between genius and stupidity is that genius has limits"
--Albert Einstein

-----Original Message-----
From: postmaster@peg.com [mailto:postmaster@peg.com] On Behalf Of David
Langschied
Sent: Tuesday, June 29, 2004 1:19 PM
To: qad@peg.com
Subject: Java Exception Error

Hi all!
I have started seeing the error message below being
dropped on user desktops during Logins where the
sign-on screen fails to open. I have not seen this
before, but it seems to be happening alot over the
last week.

Let me know if you have seen this:
An unexpected exception has been detected in native
code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION
occurred at PC=0x63619de3
Function name=(N/A)
Library=C:\WINDOWS\System32\mshtml.dll"

Was found with just one hit.

Can I ask what Anti-Parasite tools do you use?

Bob

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Thank you Bob
by IDOB / July 19, 2004 1:07 AM PDT

Thank you for responding. I don't feel so alone.
To answer your questions: IE 6.0, Spybot Search and destroy and Ad-aware 6.0, both of which I run before shutting down computer.

You ask if I have seen:
Let me know if you have seen this:
An unexpected exception has been detected in native
code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION
occurred at PC=0x63619de3
Function name=(N/A)
Library=C:\WINDOWS\System32\mshtml.dll"

Yes, that is part of the message.

There seems to be no problem with computer, everything open, (so far).
Now what do I do?
Thank you again.

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What I do.
by R. Proffitt Forum moderator / July 19, 2004 1:16 AM PDT
In reply to: Thank you Bob

Your choice on the matter. There is simple javascript that sends IE out to lunch and more so my advice is currently to not use IE except when absolutely necessary. The reason is noted at http://www.doxdesk.com/parasite/

Here's my usual fun IE bombers...

file:javascript:while (true) {window.open("muhahaa","file:javascript:while (true)alert'Dr.Evil'","width=600,height=135");}

file:javascript:while(true){window.open("","","width=1,height=1");window.focus()}

Either line of code when pasted into the URL or even the start, run command finds interesting effects (safe, but may have to reboot.)

Why IE takes such CODE in the URL is a mystery to me. I put this to a Microsofty at a seminar and the response was "don't do that."

Best of luck, and try Firefox.

Bob

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Re: What I do.
by IDOB / July 19, 2004 2:26 AM PDT
In reply to: What I do.

Bob, Thank you.
But I am still not sure how to get rid of the parasite, (if that is what I have).
As I said before, I am having no problems, everything opens. I've run virus scan, ad-aware, spybot and nothing comes up.
So......if it is a parasite, how do I get rid of it?
Sorry to be nusience......

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You aren't the nui...
by R. Proffitt Forum moderator / July 19, 2004 2:46 AM PDT
In reply to: Re: What I do.

The hard part is finding the pest. The list I use is...

Adaware, Spybot, Cwshredder and Housecall. All are free tools.

If I'm sure there is a pest, I look at the HIJACKTHIS log. Remember that this is not a HIJACKTHIS forum, so only post a log on request or its ignored.

I usually know most things in that log, and what I don't know I use http://www.google.com to see if it's been noted.

Bob

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Forgot one of the new tools I'm using.
by R. Proffitt Forum moderator / July 19, 2004 2:47 AM PDT
In reply to: Re: What I do.

Look up BHODEMON.

This is another area, that while it's noted by HIJACKTHIS, I'm having good luck kicking out unwanted BHOs with this.

Bob

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Re: message on desktop
by IDOB / July 19, 2004 11:10 AM PDT
In reply to: message on desktop

Hi, It's me again.
I have run Housecall. Everything fine. Downloaded BHODemon, again everything fine. Downloaded Spywareblaster, everything fine. Downloaded CWShredder, again everything fine.
As I said before I already had Ad-aware and Spybot-S&D, both fine.
So, am I safe in assuming my machine is clean?
TIA

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Next step.
by R. Proffitt Forum moderator / July 20, 2004 12:43 AM PDT
In reply to: Re: message on desktop

The Shutdown Article at http://www.aumha.org/articles.htm
The XP version is there, so I leave it to you to notice it.

If it's not a pest, then it could be a driver update or other update causing it.

Let me hint that if you accepted a DRIVER from Microsoft, then I'd take that as the prime suspect.

If Java is suspect, then I would find the MSJAVA REMOVAL TOOL, and uninstall the SUN JRE until I cure it.

As it stands, it's just something to find and fix.

---------------

And WHAT'S in the Event Viewer?

Bob

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Re: Next step.
by IDOB / July 20, 2004 3:30 AM PDT
In reply to: Next step.

Bob, thanks again.
I think I am in over my head here.
Don't understand the comment about the Shutdown article???
Anyway, looked in the Event viewer.......several errors...
on the 19th when all this started there was 4 errors:
source: crypt
catelog:none
event: 8
user:N/A
same thing for the 20th
I am about to think I will let someone who knows more than me have a look at it.
Thanks again

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Event viewer use.
by R. Proffitt Forum moderator / July 20, 2004 4:56 AM PDT
In reply to: Re: Next step.

A. To not be too confused, I CLEAR ALL EVENTS and then make the problem happen.

That way we only see the failures.

-----

B. Why the shutdown article.

It's to give you means to test disabling items until the error vanishes. MSCONFIG and other tools give you ways to temporarily disable this or that and when you find that "this" is the issue, then along with the EventID, a diagnosis may be possible.

-----

C. You are the expert.

Believe it or not, I find that the owner of the machine knows far more than most of the technicians at the usual stores. The tools and articles supplied equip you to go find the reason.

Bob

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Re: Event viewer use.
by IDOB / July 21, 2004 1:50 AM PDT
In reply to: Event viewer use.

It's me again!!! Great news. I think, (I hope) I found the problem......Zone Alarm. I upgraded from 4.5 to 5 some time back. Had problems with printer, looked on website, was advised to go back to 4.5. Then I get message to upgrade again as problems had been fixed....well not all of them I guess because as soon as I upgraded again the problems came again. Found on their website that others had promlems with scan disk soooooooo.........back I go to 4.5 and all is well. No more error messages.
Thanks to all who helped.......This old (trying to stay young) grandma appreciates it!!! I have read so much in the last few days, hope some of it sunk in........
Thanks again.

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Re: message on desktop
by Cursorcowboy / July 20, 2004 3:19 AM PDT
In reply to: Re: message on desktop
Last night when I went to shut down computer noticed a little thing on the desktop that looked like a note page.

Your report of the "EXCEPTION_ACCESS_VIOLATION" (which can be read about here) being a Destop item is strange, as usually such is a BSOD (STOP) error is identified usually in the "Event Viewer" (which you can read about here).
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Re: message on desktop
by bobcat / July 20, 2004 10:06 AM PDT
In reply to: message on desktop

i need help finding files that i erased on a floppy i had it on my computer but accidently erased them can you help


If so contact me at r_mitchelson@hotmail.com

I just got my computer and am still learning how to use it

thanks

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UNERASE a FLOPPY.
by R. Proffitt Forum moderator / July 20, 2004 10:29 AM PDT
In reply to: Re: message on desktop

While you should make a NEW POST for best effect, I can imagine your state of mind when what file you wanted vanished.

For FLOPPIES, the OS doesn't matter much unless its a MACHINTOSH or LINUX. In the future, be sure to tell about such so you get the best help.

Here's a tool!

http://www.handyrecovery.com/index.shtml

Only good for 30 days, but enough to get you out of a bind. There are more out there.

Bob

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