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Mesage Text Missing from e-mail

by raysavage / June 27, 2005 2:41 PM PDT

I am running win-xp-he OS. I use MSIE 6.0 browser with Outlook Express as my e-mail client. I receive e-mail headers, but there is no text. I have sent myself e-mail with text, so I know it's supposed to be there.

What is my problem and how do I correct it?

Thanks,
Ray Savage

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Re: email without text.
by Kees Bakker / June 27, 2005 7:32 PM PDT

This could be a nasty problem.

I should start with Repair IE from Config Panel>Add and Remove software. There's a chance it helps.
If not, go to download.microsoft.com, and run the install for the latest IE6.0. The setup might show OE bold (meaning it already has the latest version), but still select it to be reinstalled).

If still no luck, do some experiments and report about them:
1. Send a mail to yourself formatted as plain text.
2. Send a mail to yourself formatted as rich text (html).

For both mails:
- Can you see the text in Sent Items?
- Can you see the text in the Inbox?
- Can you see the text if you manually move the item from Sent Items to the Inbox?
- Is the text in the Message Source (highlight the message/right click/Properties/Detail/Message source)

You might be able to fix it, but be (a little bit) prepared already to switch to another email-client like Thunderbird.

Kees

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RE: E-Mail without Text
by raysavage / June 28, 2005 2:12 AM PDT

Kees:

Thanks for your reply. After sifting through my archive of trouble shooting solutions, I came upon the answer. Re-registering my browser. Here's the solution for your information as well as anyone else that has this problem - it works.

I don't know who gave this to me, so I can't give them credit - just say it's from an ''Unknown Geek''.
*************************************************************************************************************
''Oh no! The links aren't working like they once did in Outlook Express. You either can't click 'em or they're not going anywhere. Or, perhaps every time you open a link in a new window through your mail client, Internet Explorer spits back a blank page. Have no fear - Geekdude is here! The solution is quite simple (and it doesn?t require a reinstallation); we just need to re-register the URL monitor. Heck, if you're having any kind of hyperlink hassle, give this a whirl. When software doesn't behave, sometimes you have to spank it. Click on Start | Run and enter: ''REGSVR32 URLMON.DLL'' (sans quotes). You should then have a dialog tell you that the procedure was completed. Next, fire up Microsoft's Web Browser (IE) and Click Tools | Internet Options | Programs | then click the ''Reset Web Settings'' button. Now, check to see if Web links work like they should in your e-mail client. With any luck, you'll have returned your system to normal.''

Best regards,
Ray

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