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General discussion

Memory problem with Panasonic TM700K

Jun 13, 2010 2:47AM PDT

Hi Forum,

hope you can help with the cluster of problems one of my videographer clients reported. He is working with Panasonic TM700K. He shot quite a bit of footage, using the 32 GB inbuilt memory and 32 GB inserted card.

The inserted card is eFilm Pro SDHC class 6.

He now needs to save the footage onto the hard drive.

The problems:

1) the inserted card cannot be read by camera, card reader or computer, but the file info shows that there's 33 GB of footage in the 32 GB card!

2) the in-built memory appears to show only 17 GB of the 32 GB of footage recorded to it.

Questions:

1) what can be the reasons for such strange behavior?

2) How can he access the footage he shot onto those two types of memory?

I would be grateful for your help.

Best regards,

Dimitri Vorontzov

Discussion is locked

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I'm confused.
Jun 13, 2010 6:53AM PDT

1) If "the inserted card cannot be read by camera, card reader or computer, but the file info shows that there's 33 GB of footage in the 32 GB card", how do you know?

Are you saying that the camera cannot playback the video it captured?

Are you saying the card reader (connected to the computer) and the computer cannot playback the video or can the computer actually see the card and state the available memory - but cannot do anything with the AVCHD/MTS files?

What computer hardware? What operating system and version? What video player is being attempted for playback?

Was the "eFilm Pro SDHC class 6" formatted in the camcorder before being used for video capture?

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I'll get the right info
Jun 14, 2010 1:25AM PDT

Thanks for being there for me Boya84,

I'll do my best to get all that right information.

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Okie dokie - the camcorder
Jun 14, 2010 1:45AM PDT

on which you asked questions (along with many newer consumer grade high definition camcorders using non-digital tape video storage) compress using AVCHD to MTS or TOD files.

There are fairly specific computer requirements (hardware and software) to deal with this video.

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Brilliant!
Jun 14, 2010 1:49AM PDT

I wold appreciate advice from you on that as well, my client is having hard time operating his camcorders, and his hard time is my hard time, if you know what I mean. I'll be back with more info.