I recently purchased an account with Streamload/MediaMax (MediaMax was ''taking over'' the Streamload service at the time). The account I signed up for offered 100 gigs of storage space for $4.95 per month. For nearly a month I have not been able to use the service at all because MediaMax so seriously screwed up the transition that the service DID NOT WORK at all. Now I am finally able to access my account and two more problems have arisen that I think may constitute fraud:
1. They advertised there was no maximum size of file that could be uploaded except that which exceeded your overall storage space (so, I should have been able to upload a file of 100 gigs - not that I have such a file - but, theoretically, this was possible). Yet when I go to upload a file of a few megs, I'm told that my file exceeds allowed upload size.
2. This one is egregious! I bought a service promising 100 gigs of storage but when I was FINALLY able to get on to my service today after being with out the service for neaarly a month, I find they're only giving me 45 gigs for my $4.95 per month.
I know that this is still the best deal in town where online storage is concerned but, if it doesn't work, it isn't a deal at all. And, it's just not acceptable to offer 100 gigs of storage when a person signs up and then simply cut that storage by more than half without so much as an e-mail notice.
I want to know if others have a problem with this. I'm thinking thousands of others are also angry about this and we may very well have a class action suit on our hands.
I can be contacted at lstevens at furthercomm dot com.
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