The issue isn't so much the English, but that no less than 15 possible reasons for this exist. It's all at the Shutdown link at http://www.aumha.org/articles.htm

Another issue is that this old OS has some hard limits with 64 thousand byte resource pools (sorry, Microsoft isn't going to issue a fix!) that you may have shutdown trouble if these pools are too shallow.

Best of luck finding which item it is.

Bob