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McAfee not working--could be virus, or just hosed?

by joncwriter / May 4, 2009 11:51 AM PDT

[Sorry for the double-post...I originally put this in 'Computer Help' but afterwards thought this was a better place for it!]

First, a few specs: I have an eMachine T3418, running XP, which I've had since mid-2006. I'm updated on all the drivers/add-ons/service pacakges, etc, as far as I know.

This is by far the strangest problem I've had on my PC...especially since this happened AFTER I did my weekly run of McAfee/RegCure/CCleaner/Ad-Aware, et al. The only websites I went to after running them are Amazon, Yahoo, Live Journal, and Facebook. I ran all of these cleaners and scanners this past Saturday and no issues came up, but turning on the PC on Sunday morning this all started.

McAfee is not running, I can't update it, and I can't reach their website (I keep getting 501 or a 504 error). That is, I can *start* it, but can't get any updates and it stays in "initializing" status if I run it. I can, however, reach other security sites such as Norton/Symantec, Ad-Aware, and so on, without any problem. I've run all sorts of virus checking software since then and they're not finding anything. I've run CCleaner, RegCure, and I'm currently running Ad-Aware as we speak. I've also run a few programs I downloaded via a different computer to check for Conficker, but they're not finding anything either.

I should also add that I have no problems going to any other websites (not to worry, I'm only going to ones I know are safe), though both my browsers (IE8 and Firefox) can be a bit slow, and my system has been having a few hung app crashes lately as well, even before this issue came up--not many, but enough to be annoying.

Any ideas/suggestions? Would doing a system restore or even reinstalling the OS help? And are there any downloads/threads here that I might have missed that I can try?

Thanks ahead of time!!

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Only A W.A.G. But...
by tobeach / May 4, 2009 2:57 PM PDT

is it possible that McAfee updater is being blocked by either your firewall or MS Security Center? maybe check that its ok'd in both & hasn't been added to you Host File by accident. Facebook (scary).

Beyond that you could try an un-install & re-install of McAfee & Adaware. I *think* I recall a similar comment & was cured by installing McAfee FIRST & then, afterwards re-installing Adaware. This was to avoid a conflict.

Sometime really weird results happen after running reg cleaning type products. If it has a back-up, can you check that it didn't alter a McAfee reg setting? Perhaps a Sys Restore or AFC might help. As I said, just my best *guesses*!! Happy

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One Other Guess... MS Last Week...
by tobeach / May 4, 2009 3:16 PM PDT
In reply to: Only A W.A.G. But...
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See Response In Computer Help
by Grif Thomas Forum moderator / May 5, 2009 1:13 AM PDT
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Thanks, Grif! Sandy ;-)
by tobeach / May 5, 2009 2:57 PM PDT
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