We need to know the operating system and the specific McAfee version you're using. Please RIGHT click on the red "M" in the lower right corner, choose "Virus Scan", then select "About". Give us the "Build Number", the "Scan Engine" version, and the "Virus Definitions" version.
In the meantime, here are a few things to check:
Make sure that there is no virus in the system and/or any other AntiVirus or previous version of McAfee VirusScan that might be conflicting with the McAfee VirusScan installation. You may check in the Add/Remove Programs list to ensure there is no other AntiVirus and also check under C:/Program Files to see if you have any folder with the name Symantec, Norton, PC-Cillin, Trend Macro, etc.
Please double click on your System clock that is located at the bottom right corner of your Screen and check your System Date and make sure that it should be current.
If you have Windows 2000 or XP installed then follow these steps:
1. Please click on Start -> Run -> Type in services.msc -> press Enter.
2. Locate McAfee.com McShield -> double click on it -> select Automatic in the Startup Type box.
3. Now, please click on Recovery tab -> select Restart the service in the First Failure box -> click OK->Restart your computer.
Hope this helps.
Forgive me for this post possibly not being posted in the "right place"!!! I'm thinking it isn't so much about the program itself as possibly an issue with the OS of my computer. What happens just occassionaly, I turn on the computer the first thing in the morning, and after everything cycles through coming on I notice the MacAfee Icon in the System trey is black, which indicates it is turned off or disabled. But the first time it happened, I checked, and everything was ok. I went to the main security center and it showed that it was ON!!!! Soooo, I tried rebooting (warm boot) and when it came back on again it was fine. What is going on with that??? Thanks to any one who might know.