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Mc Affee Wants to Delete infected files

by iandiiq / June 3, 2004 4:35 AM PDT

A friend of mine has W32Bagle.n on her computer McAfee has picked up 758 files that are infected. It cannot quarantine the files. It is recommending that the files be deleted. one of the files is a C:WINDOWS\EXPLORER.EXE file. What should I do? Will deleting the files mean that the computer needs to be restored or what. Is there a virus cleaning tool to remove BAGLE from this system.

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by Grif Thomas Forum moderator / June 3, 2004 5:08 AM PDT
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Re:Mc Affee Wants to Delete infected files
by Grif Thomas Forum moderator / June 3, 2004 5:14 AM PDT


It would sure help if we knew the operating system of the infected machine.

Here's McAfee's write up about the virus that should help:


Here is a "stand alone" tool from McAfee that can be used to remove Bagel. It can be downloaded on a clean computer, placed on a floppy disk, then transfered to the infected machine.

McAfee Stinger Tool- Removes Klez/Bugbear

After placing the tool on the desktop of the infected computer, restart the machine to "Safe Mode". Double click on the "Stinger" tool and run it repeatedly until it comes up negative.

If the infected Explorer.exe actually resides in the "C\Windows" folder, and IF the Stinger tool can't repair it, then the Explorer.exe will probably need to be restored while in a command line of some type. When "Explorer.exe" is deleted, Windows probably won't load. Depending on the operating system, it could be done by extracting the file from the Windows CD, but because there are so many infected files, it may be necessary to reinstall Windows.

Hope this helps.


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Re:Re:Mc Affee Wants to Delete infected files
by iandiiq / June 3, 2004 5:29 AM PDT


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Iandiiq, Thanks....Good Luck.....And Let Us Know How It Goes...
by Grif Thomas Forum moderator / June 3, 2004 6:52 AM PDT

Try the Stinger tool as mentioned earlier. If that doesn't get it done, there are options to use the "Recovery Console" to replace the affected file...OR...possibly the System File Checker. It's worth a try if Stinger can't clean the system files.

Hope this helps.


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