the "Shipment delivery pending to repair facility" or something is still highlighted. I took it on Saturday, and was assured it would ship immediately on Monday. It's Wednesday today and either they did not ship it or they have failed to update the repair support site. Though I'm sure it has been sent out already, this frustrates me a lot. That machine does quite a lot for me, from basic MS Office documents to iTunes and Garageband projects. Now my current project is making use of my iWeb and iPhoto files along with iMovie, but alas, I cannot do so. And right now it is somewhat hard to work on my G4, which has no internet connection. I'm in a fix. My Windows machines do all the basic stuff, save anything media related. No iPod updates, no recording and video taping, nothing!
I was also assured that though the standard repair time is usually 7-10 business days, the Genius told me that it was very possible for it to be back Friday. Good luck with that Apple. It's been three days and I don't know if it's been worked on at all! I'll have to call the Apple Store and find out. I'll post back what I can figure out, but in the meantime, does anyone know if their repairs are as quick as they're said to be? Thanks,
-BMF
Awhile back, I reported that my MBP had been ripping apart in places around the lid button and the power button. There were other places too though. Anyway, I finally took it into the Genius Bar to have it looked at.
Prior to going to the Apple Store, I figured out that Safari always dropped its signal if I let the laptop alone for awhile even when AirPort says it's connected. Also, I found that closing the laptop screen lit up the sleep light as usual, but it would remain lit instead of flashing. This indicates that it was frozen, even though it wasn't. When I would open it when the light did this, the screen usually failed to awaken, prompting me to wake it with the power button, causing it to sink down even more...
I told the Genius guy everything about this, and that I installed a fresh install of Leopard prior to going to Apple. No change. After doing some test on my MBP and doing something with a FireWire Lacie drive, he told me that there were problems either with my AirPort Extreme Card or the Logic Board. Ouch. Apparently, this was responsible for my internet problems. As to the sleeping issues,he said that the problem with the AirPort connection and stuff could be causing them, but he didn't really know. Solution? My laptop gets shipped on Monday to their depot to have the logic board, AirPort card, and casing replaced.
So now I'm stuck with a G4 incapable of connecting to the internet, and my Windows machines (nooo!!!).
At least I can access email and use the Office suites, but I can't sync my iPods to anything or add any new CDs to them. No way am I putting that stuff on the G4. No iMovie editing or IM, no sharing files with friends... yeah. I asked if they could stick in a 250GB HD in it for me (which of course, mine doesn't support one, but I could use the new Santa Rosa model with a better battery, chipset, graphics, etc.) and of course he said Apple doesn't really do that because of standard policy and warranty stuff. I doubt that the sleep problem will be fixed with a new board and AirPort card, so they may end up switching it for a new one anyway. I think it's a software issue... Sigh, my desk looks so empty now.
Still, why would he say it needs a new logic board and AirPort card? I thought it had software issues since the Finder crashed a few times when emptying the trash, using iDisk, or converting and moving iMovie HD files, but that's intense. I never had severe issues, but if they decide to replace those parts, why not just give me a new one? Or, why not stick in the Santa Rosa board (heh-heh)? And the Nvidia card, the better battery... seems pointless to me to not just replace the whole thing. I read a post from about the time the G4 iBooks came out where this guy had a G3 iBook with the logic board problem, and because of the new model release, they swapped it for him just like that. What about me Apple? LOL.
-BMF
At least the wait will payoff, giving my laptop better performance and functionality. Not to mention appearance too.

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