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Resolved Question

MBAM just crashed?

by May 24, 2014 12:18PM PDT

While getting things sorted out over in the Linux forums, MBAM has alerted me of a threat. It has quarantined mbam.exe, and also mbam.dll. What am I do make of this? Unquarantine it? Never once seen something like this. The only thing running at the time was firefox, with two tabs open, one to cnet, the other to gmail. The filepath leads where it should. Microsoft Security Essentials is installed, and also spybot s&d along with the now crippled MBAM. Every time I start it up it freezes, I wait for the computer to respond about 30 seconds after clicking Wait for program.., it finally starts its mojo, and immediately alerts me of its imminent doom. I'm tempted to ask on MBAM forums thinking that if they made the program they'd how to fix it?

Reinstalling does not fix this even with RevoUninstaller.
Windows 7 Home 64 bit is only days old from a clean install and minimal software installs after that.

Discussion is locked

ilikerhinos has chosen the best answer to their question. View answer
7 Posts
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Best Answer

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Try sysytem restore
by May 24, 2014 12:39PM PDT

to an earlier date.

Digger

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once again
by ilikerhinos May 24, 2014 12:47PM PDT

Long time no see. Once again you've come to the rescue. After restoring everything to when the OS was literally like new, with some updates, but no other software, it works as usual. It looks like during the install of MBAM something got corrupted. Was running ccleaner, spybot s&d, and MSE installs all at the same time too..

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ya know
by itsdigger May 24, 2014 1:11PM PDT

you need to be careful of where you download those free utilities from , you could be downloading "extra" unwanted add-on's without knowing it.
Make sure you do the custom install and un-check the offers for stuff you don't want installed.

Digger

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Answer
I just ran MBAM on my system - no problem w/mbam
by May 24, 2014 12:45PM PDT

Like you I have a 64 bit Windows 7 system. I ran MalwareBytes and it found a few PUPs, mbam wasn't among them. So if I were you, I'd take Digger's advice and do a System Restore to an earlier date, then run MalwareBytes again. If you still have problems after that, be sure you've got your data backed up.
`
Good luck.

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Hey wpg
by itsdigger May 24, 2014 12:49PM PDT

can Spybot and MABAM be causing a conflict?

Digger

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oops
by itsdigger May 24, 2014 12:51PM PDT

MBAM

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I don't think so, Digger
by wpgwpg May 24, 2014 12:59PM PDT

Spybot and MBAM are both malware detectors so unless something's changed that I don't know about, they shouldn't conflict. I have to add that I don't use Spybot and I'm using the free version of Mbam FWIW.

I'll just comment that the way things change these days, by the time you think you've got an understanding of how something works, some clever devil somewhere changes things; and it's back to learning mode again. E.g. something like UEFI comes along - I'm sure glad I don't have to buy a new PC for another couple of years!

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