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Maxtor OneTouch II - Data Recovery Help

Greetings. I was hoping someone could assist me. I have a Maxtor OneTouch II Drive I have used for the past year. For some reason when I've tried to access it (via my computer and multiple other computers) I cannot find my files. I never manually deleted them, so I'm confused as to where they went.

When I plug in the usb to a computer, the drive IS recognized. But it dopes NOT show any of the files. When I click on "properties" it lists a capacity of only 87 GB instead of the full 300+ GB. This harddrive is my primary backup and the contents are desperately needed for my business.

I've spoken with Maxtor and recieved little help.

When I use the Windows Disk Management function it tells me that there are 87 GB available and 192 GB "Unallocated". I've seen through a generic recovery program that there are files there (although I can only see extentions and not any actual file names). So it appears that the 192 GB are the files I am looking for.

My question then is: How do I access/recover these files that are showing up as "Unallocated"?

Any ideas, data status theories, or places to outsource the recovery to?


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That can happen on a XP machine.

In reply to: Maxtor OneTouch II - Data Recovery Help

And should clear up as soon as SP2 is intalled. Sorry but these minute details matter.

Hope it's this usual.


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In reply to: That can happen on a XP machine.

SP2 is installed on the computer the OneTouch is plugged into.

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Then it's possible it became corrupt.

In reply to: ...

There are companies that specialize in this but was it formatted in FAT32? That's not resistant to damage.

Try this. ZAR or Zero Assumption Recovery. If it works then it's a simple question of "are my files worth it?"


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Get Data Back

In reply to: Maxtor OneTouch II - Data Recovery Help

I know what your talking about, i have had my external hard drive die on me twice, but both times i have been saved by Runtime Get Data Back (click <a href="" target="_blank"> here </a> for there FAQ)as long as you haven't put anything new on the drive it should find the lost files fine, it even works if you have formatted the hard drive. you can download the trial version from there <a href="" target="_blank"> site </a> , however you cannot save the files the trial version finds, as far as I know you can view them. there are two different versions, for FAT and NTFS. you obviously want the one for your hard drives file system.

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