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General discussion

Maxtor OneTouch II - Blinking Leds

Jan 16, 2006 2:20AM PST

I have a Maxtor EXT drive Onetouch II - 200GB. It was working fine but, suddenly it was not recognized by the USB port. The 2 blue leds starts to blink together and quickly when i turn on the power, and doesn't appear in My Computer.
I tried to send a email to Maxtor Support but they couldn't tell me what's happening. The problem is i live far away US and is very difficult to me send the drive to tech assist. If anyone can help me i would be glad.

Mauricio

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Me too!
Feb 5, 2006 2:05AM PST

Subscribing, I have a Maxtor One Touch II 300 Gb Firewire and USB drive similar as yours, and yesterday it just blinks quickly the blue lights, and is not recognized by windows, in fact if doesn't matter if is plugged or not with a usb or firewire cable, it just flickers its lights...

HELP!

Daniel

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Blinking Leds
Feb 7, 2006 12:40AM PST

Daniel,

I discovered this kind of drive is just an internal IDE drive with an encapsulation. I asked Maxtor if they would recover my data back and they said no. They would just give me another new drive. Besides, i'm in Brazil. I should send the drive to US and then my sister would send to Maxtor.
So, i decided to open the drive and try to connect inside the computer.
The drive worked ok and i could get back my photos and music. It is a 200Gbytes IDE drive now.
It is very easy to make this. If you have important data inside it, i thing you should try.
Good luck

Mauricio

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Blinking LEDs, Maxtor Onetouch II 300GB
Oct 18, 2006 5:07AM PDT

I had the same experience (both blue LEDs blinking rapidly at the same time), and after reading the posts here, I decided to take my chances and remove the HD from the OneTouch housing and install it in my PC. I opened the housing (voiding the warranty), removed the shock mount screws, and removed the drive from the housing.

I checked the Dell 8250 installation manual, which I found online, and noted that to use the second drive as a slave, it should be configured for "Cable Select." I looked up the Maxtor drive model on the Maxtor site, and found that Cable Select is the vertical jumper over the J48 position (second from left), which was already the default. I suppose this could differ if Maxtor uses different model drives in the OneTouch.

Dell advised moving the existing master drive from the upper bay slot to the lower bay, then installing the second drive in the upper bay as the slave using the middle IDE connector.

With cable select, the end IDE connector is the master, and the middle is the slave.

The whole process took about 10 minutes. Plugged the PC back in, booted up, and I have my 300GB (including my home videos) up and running as Drive F:.

THANK YOU CNET COMMUNITY!