What is your computer make and model?
Does it work on another computer?
Make sure your XP is fully updated and has SP2 installed.
Install latest motherboard/chipset drivers from computer maker. Try different USB ports in the rear of the computer.
Pop the HD out of the enclosure, make sure it is jumpered properly, and install it as a slave/secondary drive.
Please help - I have all of our digital photo's on this external hard drive & now I can't access it. When I try I get an I/O device error message. Can anyone tell me how to get back in even once to copy the photo's to my internal hard drive & then burn them? I know I'm a dummy for not backing them up but I still need help - please!!!