Computer Help forum

General discussion

Mass storage device

Every time I boot my computer it tries to locate and install a driver for "Mass storage Device" . The install fails. I have one storage device connected to the computer at this time. The device manager indicates 2. I cant tell what the second one is. This all started after I updated at least 6 drivers using a program downloaded from the web. What can I do to eliminate this? It does not seem to be causing any problems, just like to get rid of it.

Hp computer
Windows 7 Home Premium (64 Bit)
8 GB Ram

Discussion is locked
You are posting a reply to: Mass storage device
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Mass storage device
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Those driver update programs can cause more trouble.

In reply to: Mass storage device

Did you use System Restore to when it worked?

Collapse -

In reply to: Those driver update programs can cause more trouble.

It didnt occur to me to try that. I'll try it if you think it will be the best course of action.

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


This one tip will help you sleep better tonight

A few seconds are all you need to get a better night's rest.