You can return a product or bow out of a contract in 3 days. I'm surprised you accepted the unit and kept it.
I had some furniture delivered and some had scratches they said they would send someone out to fix up. I refused the entire shipment. There were many heated words, but they knew where this was going. I had not signed for the items and was refusing shipment.
Many have to learn to be very hardnosed but not angry, yelling or such in these matters.
The longer you keep this unit the harder your case will be. The dealer you sold it to, if they are not with you then they should be named in your small claims court case.
Bob
Do any consumers know before purchaseing a HDTV that pixel failure is common? I have a pixel that shines very bright in the upper right side of the screen. It is a very annoying and draws the eye to it. This Toshiba set 52HM84 is 34 days old. You would think after spending $3,000.00 dollars this pixel failure would not be aceptable. However after going to the service technition, he had informed me that Toshiba infomed him, that this is an acceptable level of pixel failure. No articles or reviews or sales literature ever mentions this. I feel cheated.
After researching this I have discovered this is true across the board. All manufactures and technologies DLP, Plasma, LCD, and LCos acknowlege some piexl failure to be accetable?? Has anybody else experienced this problem?? Is there any recourse?

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