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Man threatens Microsoft with class action after SP4 failure

Mr Very Angry Indeed gets offered free Microsoft gift

A FRUSTRATED BUSINESSMAN has blown his top with Microsoft after he claimed that a critical security update for Windows 2000 made his PCs unuseable for weeks.

Randy Hubbard, of Raceware Engineering LLC, claimed that SP4 contained defective software, and after going through a lengthy correspondence with Microsoft technical staff, has concluded that he has no further alternative but to be "lead plaintiffs in a Class Action suit against Microsoft for consumer fraud".

The head of Windows 2000 online support wrote to Hubbard saying that during installation of the service pack, clicking the EULA (end user licence agreement) meant that users agreed to indemnify Microsoft against problems. However, he offered him a free Microsoft product "to benefit his work and life".


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