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Question

malware isssue

Mar 9, 2017 2:51PM PST

i have unwanted program called lifewire on a win10 laptop. unable to delete it.. advice please ! malwarebytes and win10 defender unable to remoce it.

Discussion is locked

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Clarification Request
Did you try Housecall on it?
Mar 9, 2017 3:31PM PST
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Answer
Have You Tried This?
Mar 9, 2017 4:10PM PST

Click on the link below and follow the instructions to the letter. In addition, you may want to try running the various scanners listed in SAFE MODE. Frequently, Safe Mode will allow complete removal.

“Expand” the post titled: "Please try this" at the link below:
http://www.cnet.com/forums/post/f742c795-5881-433b-a29b-6d758efe5cd3/

Hope this helps.

Grif

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Answer
Read this
Mar 10, 2017 4:51AM PST
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Answer
malware isssue
Mar 16, 2017 8:02AM PDT

. Computer acting suspect? Do a little digging and check for symptoms.
2. Use protection: Enter safe mode.
3. Back up your files, including documents, photos, and videos. Especially cat videos.
4. Download an on-demand malware scanner such as Malwarebytes Anti-Malware.
5. Disconnect from the Internet. Then run a scan.
6. Restart your computer. After all, everyone deserves a second chance.
7. Confirm the results of your anti-malware scan by running a full scan with another malware detection program.