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Malware in Cnet Installer

by Not-My-Problem / February 23, 2014 6:56 AM PST

I usually go here for my software. It's safe, reliable, and also very informative-used to be. I cannot tell you how many times you have placed malware onto my computer, even though I declined every "Special offer". Why do you have to put this kind of stuff in your installer? It's pointless, dumb, and to add insult to injury, you have to actually go through ANOTHER installer to install the software, since your supposed "installer" only downloads it! Why can't you give us the original installer? I'm sure that you're going to say, "Oh. Well, everyone uses ad blockers, so we need to put this crap in the downloader to earn revenue to compensate for the loss in advertising."

First of all, can you at least place a message on the site telling people to disable their ad blockers? Seriously! Tell them why they have to disable their ad blockers, how you can take the adware out of your installers if they disable it, etc.

Second of all, STOP USING CRIMINALS to serve us advertisements! I have clicked on Download advertisements a million times on here, so either switch advertisers, or add a indicator above an advertisement! Sheesh! Malware ads are the main reason people HAVE ad blockers!

If you're going to place offers in your installers, at least have the dignity to place GOOD offers in there. Seriously, who would want Ask Toolbar, Babylon Toolbar, or any other of that trash? Putting malware in there just violates your malware-free guarantee. My GOD.

Thanks for reading.

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Thank you for your feedback.
by CNETSupport / February 24, 2014 1:51 AM PST

We sincerely apologize for any inconvenience here, and we have shared your comments with the appropriate site managers.

All products on are downloaded, installed, and scanned for viruses and malware before being published in our library.

Many software titles on our site do use the Installer, which securely delivers software from's servers to your computer. During this process, the Installer also shows offers for additional, free applications provided by our partners. Some individual software publishers include such offers in their own installers too.

All offers, whether included in the Installer or in individual publishers' installers, must conform with our security policies prohibiting malware, and must also provide a working method to decline or opt-out of them during the download. You are never required to accept any offers in order to complete a download.

Although you cannot avoid using a software publisher's own installer when downloading their program, if you prefer not to use the Installer, you can simply click the Direct Download Link that is provided on all Installer Enabled product pages.

Read more about that option here:

For more detailed information on the Installer, please visit the following resource:

If you need any further assistance, or would like us to re-test a particular download at any time, please contact us by filling out the form on the following page:

If you would like us to re-test a download, please be sure to include these details in the "Description" section of the form:

* The link to the page for the specific software you downloaded
* What operating system you are running
* What browser and which version you used to download
* What country you were located in at the time
* What antivirus software you have installed, if any
* The name(s) of any detections you saw, and/or the name(s) of any additional program(s) that were installed

Jen Support

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What a lie.
by Not-My-Problem / February 24, 2014 5:15 AM PST
"All offers, whether included in the Installer or in individual publishers' installers, must conform with our security policies prohibiting malware, and must also provide a working method to decline or opt-out of them during the download. You are never required to accept any offers in order to complete a download."

Yes, I am sure that every offer in your software is safe and has passed your security policies. Let me guess what your security policy is. "All of our stuff is scanned for malware except for the offers in our installers that we receive revenue from." As far as I know, Babylon, AVG Secure search, Ask Toolbar, and the other crapware in your Secure-You mean insecure Installer-You mean downloader is malware which is detected by multiple antivirus engines.

You are telling me that your offers are not malware?
1. I won't believe you until you install your offers onto your own computers.
2. Tell me that your offers are not malware after you have installed them onto your computer.

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