Windows 7 forum

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malware always stops Windows Security Center(WSCSVC) service

by huchdieduch / December 13, 2010 7:54 AM PST

Hello,

had some malware on my Win7 32bit laptop. Removed it by following those verygood guidelines: http://forums.cnet.com/7723-19411_102-352274.html

19 and 1 malware items were removed, ActiveX now works fine. And manually, I can set the WSCSVC service to automatic and start it. BUT it still is always stopped and set to disabled after some seconds. So I suspect, one malware virus or what the heck has survived the purging.

Any suggestions? Which live cd image would be recommended?

thanks in advance!

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A little more detail please.
by R. Proffitt Forum moderator / December 13, 2010 8:06 AM PST

Norton antivirus may have disabled Windows Security Center,if you chose that option when installing Norton,to avoid double warning messages.
(from the spybot forums)

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no Norton products installed
by huchdieduch / December 13, 2010 8:29 AM PST

have no Norton products installed. I can manually set the WSCSVC service to auto and start it. Then, the Windows Security Center launches as usual. But after some seconds, the WSCSVC service "automagically" is stopped and is set to disabled. No errors in eventlog; just the change in the service's state is noted there. Obviously, a malware still lives on my laptop and does this.

Any Idea how I can get rid of it?

New Install is out of question; by far too much customization and everything works. I would rather use the laptop to work offline and get another one with a fresh install for online.

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More scans then.
by R. Proffitt Forum moderator / December 13, 2010 8:40 AM PST

The Cnet Spyware forum is probably best but you can try Hitman Pro, Super Antispyware and MalwareBytes (MBAM) for a start. If those come up clean and we can't find what the old infections were (those sometimes help as a lead to what's left) I think you should continue in the Spyware forum.
Bob

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Hitman Pro helped
by huchdieduch / December 13, 2010 9:07 AM PST
In reply to: More scans then.

Hitman Pro found one malware and removed it. And after a reboot, everything now works fine. Thanks!

Obviously, it takes all three malware removers - Hitman Pro, SuperAntispyware and MalwareBytes to purge an infiltrated Win7 installation.

Good Night - it's two'clock in the morning here. Thank you! Live long and prosper!

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