Back to the ISP to ask them to share the correct setup and the settings for when you use the combo modem+router as a modem only. I can't do this for you as I don't have your account details which go into the settings. Also, the settings change from ISP to ISP so your fastest fix is with your ISP telling you how.
Hello, I am running into problems making my Actiontec C1000a act as JUST a modem, and letting my Netgear R6400V2 do all the routing.
Both my router, and my modem are properly plugged in (Wall jack from modem to phone line, both power sources plugged in, ethernet cable from modems ethernet port to routers WAN port, and an ethernet straight to my laptop)
The steps I can currently get through are disabling the modems firewall, disabling qsos, disabling DHCP, turning off wireless, taking off the auto settings and inputting correct settings as to not revert back to PPPoe mode and turning on transparent bridge mode. This puts my modem/router combo into no internet, with the lights on the box showing Power Green, and DSL solid green, with no internet, and both ethernet ports Green.
Am I missing any steps with setting up the modem for use with the router? I have my PPPoe information from Century Link for use with router.
Next.
I login to my router settings, and try to connect to the internet (My ethernet cable is still plugged into modem, yet get the message that a cable may be incorrect, or my internet is down. My pppoe credentials are validly put in.
Is there more steps I need to take with the router to enable internet?
I am not the most network savvy person, so may need to put things in perspective for me.
ISP: Century Link
OS: Windows 10

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