Windows Vista forum

General discussion

making attachments to Windows mail from Word 2007

by geralda / December 1, 2008 10:01 AM PST

I have Vista Home Basic,Win Mail,and Word 2007. I am trying to mail a Word document via an attachment. When I tried to send it using the Word 2007 format the recipient only got a bunch of symbols and numbers. I assume that is because she did not have Windows 2007. I then copied and pasted the document into an e-mail but it was too wide for the e-mail page so part of the data was omitted.

Then I went to the Styles part of Win2007 and clicked on the thing that said Windows 2003. When I tried to attach that document with the extension *.doc (rather than the extension *.docx which is the 2007 extension)I got an error message: saying that "the file could not be found" although it is listed in my document files.

I have tried all of the Word help menus to no avail. Can anyone tell me what I am doing wrong and help me solve this dilemma? I have already spent hours trying to solve it.

I am not very computer literate so please make the explanations as simple as possible.

Discussion is locked
You are posting a reply to: making attachments to Windows mail from Word 2007
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: making attachments to Windows mail from Word 2007
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
That's not unusual.
by R. Proffitt Forum moderator / December 1, 2008 11:19 AM PST

Not everyone has Word 2007 so you have to ask them what would be compatible with their word processor. Once you know what they have then we can chat about how to make such a file to be sent to them.

Collapse -
I suspected as much
by geralda / December 1, 2008 12:42 PM PST
In reply to: That's not unusual.

Thanks. I will check with my recipient but that is not my main concern. My main concern is that the "attachment" portion of the program does not recognize the file although the title of it appears in the attachment box on the e-mail. Rather I get the popup saying "can't find file" when I try to send it.

The file is in my list of documents.

Thanks for your suggestion and potential help.


Collapse -
by R. Proffitt Forum moderator / December 1, 2008 11:22 PM PST
In reply to: I suspected as much

But I can't see why this happened. I do know that there are issues (bugs) with email from word. If you feel it must work then call Microsoft. Here I must deal with what is and where is and how to get past this and get my email out.

So what I do is to not email from word. I pull up my email program and use that. Works for me. Others may insist that Microsoft correct the bugs. I'm going to dance around the bug.

Collapse -
Thanks Bob
by geralda / December 2, 2008 8:39 AM PST
In reply to: Sorry

I appreciate your advice. I have had nothing but trouble with Vista and the new Word 2007 but I do not want you to waste your valuable time with it. Thanks.


Collapse -
making attachments to Windows mail from Word 2007
by RobFri / December 2, 2008 12:00 AM PST

Delete the files inside \Local Settings\Temporary Internet Files\OLK***. or Search for the OLK folder and delete the contents and it should work

Collapse -
To: Robfi
by geralda / December 2, 2008 8:46 AM PST

Thanks but I am much too unsophisticated to know what you are trying to tell me to do.

1)How do I get to Local Settings
2)What "files" are you talking about? I am trying to send a piece of writing written in Word(either 2007 or 2003)to an editor. Is this the file you mean?
3)What is an OLK folder and what should be in it?
4)If I do this will I be able to send the work as an attachment when written in either Word format?

I am very non literate in computerese. Sorry. Don't want to take up your time unnecessarily.



Collapse -
by RobFri / December 3, 2008 1:12 AM PST
In reply to: To: Robfi

The easiest way is to do a search for OLK folder Click on Start \ Search. Type in OLK in the search box. once it finds it double click on it and delete all the files inside it. The OLK folder is where the Outlook stores the temporary files, so it is safe to delete the files inside it. After you delete the files , you should be able to attach the files that you want to send.

Collapse -
Thank you
by geralda / December 3, 2008 8:21 AM PST
In reply to: OLK

I think that I have solved it.

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?