General discussion

Main Computer Won't Connect

Hi,
I have 4 computers in my house. Recently, the main computer, that has the network (Linksys) and the DSL internet, will not connect to the internet. However, the other 3 will not. I have tried updating the modem and the network with drivers. I have run Spybot, Ad-aware, CleanUp, Ewido, and Norton. It is a Desktop running Windows XP. Any help would be greatly appreciated.

Stephanie

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Comments
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Add one more. WINSOCKXPFIX

Found with google.com it will push the winsock settings back to normal.

As always, it's a first response before we dive any deeper into the issue. And I like that list you used.

Cheers,

Bob

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...

I ran the program and it still didn't work.

Stephanei

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Nothing

I ran the program and it still didn't work.

Stephanei

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I'll have to wait.

For more details. Your post is a little light on network, addresses, etc. Be assured I won't ask for everything since this is all volunteer work. You pile in the information and let others pick it over.

Bob

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I'm not sure

what type of information do you want. What do you mean by network and addresses?

Stephanie

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For example.

If you noted the lacking PC had an address of 169.x.x.x someone would tell you something.

But I can't ask for every detail. Here's why. This is all volunteer efforts. Not a tech support area. You get out and push along too.

Cheers,

Bob

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I tried to get the IP address,

using the command promt ipconfig/all and ipconfig, but instead of giving me the address all it says is: Windows IP Configuration.
Also, when I try to Repair any of the three connections in my network connections, it says that it "Failed to query TCP/IP settings of the connection. Cannot proceed."

The computer is a Gateway with the serial number: 0029112436. Like mentioned above, there are three connections in the Network Connections folder: Local Area Connection 5, with Westell WireSpeed Dual Connectio; Local Area Connection 4, with Intel(R) PRO/100 Network Connection; and 1394 Connection, 1394 Net Adapter. All three say they are connected.

Our internet provider is Verizon.

My laptops' IP address is 192.168.1.101. I'm not sure if that would help at all.

Hopefully this is some information that is useful.

Stephanie

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That's part of the clues.

"Westell WireSpeed Dual Connectio" would mean this machine is not connected to a router?

Please consider I may have missed the setup of your LAN but that entry would only be needed if you were using the USB connection of the DSL modem. That's not the usual setup.

For most of us the setup is DSL Modem -> Router -> PCs.

I'd toss that "Westell WireSpeed Dual Connectio" entry.

Bob

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Ok, so I disconnected....

the USB from the modem to the computer. Internet still does not work for the main computer, but I see how they were connected in a circle... What was I thinking?

Also, when I disable the Local Area Connection 4, and then try to enable it, it says "Network cable is unplugged." 1394 Connection will not disable. It just stays connected.

Stephanie

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It's fixed.

So, for some reason, going to Network Connections > Local Area Connection 4 Properties and then check marking "Show icon in notification area when connected" has turned the internet back on. Thanks for all your help.

Stephanie

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