Samsung forum

Question

Main Board Compatibility

by CheekiestAmoeba / March 28, 2017 12:02 PM PDT

I have a Samsung ME55C monitor whose main board has become damaged. I contacted Samsung who quoted me $286 for a new board. When I asked what the part number was, they wouldn't tell me, when I looked up my model number on samsungparts.com, there wasn't a listing for the main board. I have found a main board online that has the same ports and the same configuration but I can't get a part number to compare to other than what the parts sticker says, which samsung said was wrong. My question is: How can I find out if the new board is compatible? They come out of the same model monitor as far as I can tell but the part # is different, any thoughts would be appreciated.

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All Answers

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Answer
Here's how to match.
by R. Proffitt Forum moderator / March 28, 2017 12:15 PM PDT

The part number and revision must match. Shopjimmy.com repeats this advice is you need that.

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further
by CheekiestAmoeba / March 28, 2017 12:22 PM PDT
In reply to: Here's how to match.

The problem that I was running into was finding the right part number. Samsung wouldn't give it to me and they told me that the part number that I thought it was is wrong. When I looked up the model number on samsungparts.com it doesn't have a listing for the main board. There are two stickers on the board, a large one and a smaller one that is visible through a small latch in the back, which one should I be looking for?

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From the past times I've worked this.
by R. Proffitt Forum moderator / March 28, 2017 12:32 PM PDT
In reply to: further

Without seeing this board I'll write both shall match.

Nod to Shopjimmy.com for this info and maybe a board number.

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Thanks
by CheekiestAmoeba / March 28, 2017 12:38 PM PDT

Thank you for the insight, I tried both numbers at Shopjimmy.com but they didn't have the part, thanks anyway.

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Answer
Ouch, the LH55MECPLGA/ZA ?
by R. Proffitt Forum moderator / March 28, 2017 12:37 PM PDT

That's a very uncommon model which is in the digital signage line. These are unusual to encounter and probably why spares are non-existent.

Sorry but this one should get repair estimates from Samsung and then how much to replace.

"It's special."

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Further ouch.
by R. Proffitt Forum moderator / March 28, 2017 12:42 PM PDT

Many of the digital signage models need setup specific to the deployment. You find you can't just slap in a replacement display. That is, you may have to program the sign to work in it's deployed configuration.

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Thank you (sort of)
by CheekiestAmoeba / March 28, 2017 12:52 PM PDT
In reply to: Further ouch.

It would figure that this would be a pain in the butt. Thank you for your input

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