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Question

Mail

Sep 16, 2015 4:10PM PDT

Dumb question. How do I delete my deleted emails. Can't get them to stay gone in windows mail

Discussion is locked

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Answer
Tried this?
Sep 16, 2015 4:17PM PDT
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Answer
Delete permanently
Sep 16, 2015 7:28PM PDT

Good day!

To permanently remove messages that have been marked for deletion from your computer, click the Edit menu, and then click Purge Deleted Messages. After deleted messages have been purged, they can no longer be recovered.

I hope this will help your concern.

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Answer
(NT) Ok what type of Email account do you have?
Sep 17, 2015 5:43AM PDT
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Answer
Ooops hit wrong key.
Sep 17, 2015 6:05AM PDT

Sounds like you have POP3. With POP3 email the emails are stored on the internet providers servers. When you connect using your client which seems to be Windows Mail you email is downloaded to Windows mail client and you see it. When you delete the email it moves to trash unless you set it to be deleted immediately. The email remains on the internet providers server if you don't have it set to delete.

My provider set up
incoming mail server: pop-server.cfl.rr.com
Outgoing server (SMTP) SMTP-Server.cfl.rr.com

I have have a POP3 account and i have it set at my provider not to delete because I want to receive emails on multiple devices. I have to delete my emails on my providers because I only have 50 MB of email space with my type of service. I do that with a web browser. Typically once I receive the email on the device I don't see the same ones again. There have been times in the past where I did receive emails 2 or 3 times after I deleted them on my client but the that was on the providers end.

IMAPI email is when your email account where email is on the the providers servers and is never downloaded to your machine you delete it from the client. You may get a choice to delete the mail for good or move it to a trash folder.

My guess is by your description that you have POP3 email. I would check on your setting on that email server and make sure there isn't a setting that controls

1. Once the email is downloaded to you it won't download again. Like I said this happens with my email provider automatically.

2. Also check if there is a setting to delete email for the server as soon as it's downloaded to your machine or client.