Mac Applications forum

Question

mail problems, cannot enter my mails

by charly--2008 / September 7, 2014 8:39 PM PDT

I use snow leopard and I have problems using mail. Everytime I start mail I get the message to configure my mail. I cannot enter my existing mails anymore. When I look to the library/mail my account is still there. I also replaced this with a backup from earlier but still the same.
How can I restore my existing mails again?

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All Answers

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Answer
It would seem that Mail does not recognize what you see
by mrmacfixit Forum moderator / September 8, 2014 10:43 AM PDT

in the library.

Perhaps that could be because that is not the place to configure your email. You need to be in Mail Preferences and to correct anything that is incorrect in there.

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account in library/mail
by charly--2008 / September 8, 2014 8:46 PM PDT

I checked on my other laptop and in library/mail is the place where I can see my mail account.
Indeed Mail progam does not recognize my account library/mail and so Mail ask me to configure a new account. I don't understand why my accounts are not recognized. I didn't change anything!

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The place to configure/reconfigure your Mail App
by mrmacfixit Forum moderator / September 9, 2014 9:52 PM PDT

is INSIDE the mail app.

Wandering aimlessly around the library will not do anything for you


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If your other laptop sends and receives mail correctly,
by mrmacfixit Forum moderator / September 9, 2014 9:54 PM PDT

then use the settings on that one to configure/reconfigure the broken one.

You do that in Mail/Preferences/Accounts


Leave the library alone


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