I have a Dell running XP Pro. I had install problem with MagicJ also. Tech support could not figure it out.
Computer would stall or freeze during install attempts and would not see the USB drive. Nothing helped, even the Upgrade was no good.
I tried Shep_UK's fix and IT WORKED !.. Thx A LOT...
I have a Toshiba Satellite with a TSST corp CD/DVDW TS-L632D ATA Device and a Vista 32 bit operating system. I tried to install MagicJack but I kept having problems with the installation. I spent hours with MagicJack's tech support trying to figure the problem out and register my phone. I thought the unit was defective but it was not.
While I was poking around with Tech Support on the phone, I went to "CONTROL PANEL" and then "DEVICE MANAGER" and noticed that my CD/DVD ROM had two errors; one indicated that my CD Rom was no good, and the other said that TigerJet, the MagicJack USB box, also had a problem.
I pulled the MagicJack device out and looked for a solution to my CD/DVD drive problem. To my utter surprise, once I fixed the drive issue, the MagicJack problem disappeared as well.
Here is the solution page: http://forums.cnet.com/5208-12546_102-0.html?forumID=133&threadID=241915&messageID=2561947&tag=forums06;posts#2561947
Once you do this...you will be able to install the MagicJack unit without problems and your CD/DVD drive will work swimmingly well.
Thanks Shep_UK on CNET for this great fix.
Good Luck...
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by shep_uk - 8/13/07 12:08 PM In reply to: Windows Vista, Limewire, and CD/DVD drive problem??? by katzmusik
Same problem, same hardware... here's how I solved it:
The fault is (apparently) caused by 3rd party CD-burning software installing invalid/faulty "filters" on top of your basic CD drivers. When these go wrong, windows has problems starting the driver successfully.
Fortunately, you can get rid of these filters with a quick registry edit:
1. Run regedit
2. Navigate to the following key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
3. Delete the "UpperFilters" entry
4. Delete the "LowerFilters" entry
5. Close regedit
6. Reboot your machine
Voila! - your drive should be back
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