Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Magicaly, internet stops working

May 2, 2008 6:28AM PDT

OK, I have a Rogers high-speed cable modem and the other day it just stopped working. It was working fine one day, i turn it on the next and it dosen't work. I have looked at the other threads about this but none of them work. I've tried chainging the Internet Protocol to detect IP adress automatically, the computer detects the modem, the modem is operational. When i right click it and select Status, it says it's connected correctly but its not recieving packets, and sending very few packets. Its a single computer and i know the modem works because i'm using a different computer (no LAN connection) with the same modem to upload this message. I didn't change anything and i've tried every program i can get my hands on to search for any kind of spyware or viruses and i haven't found anything. please help!

My computer is Windows XP proffesional (no service packs) and my modem (NOT wireless) is a Motorola Cable Modem. My modem card is Realtek RTL8169/8110 Family Gigabit Ethernet NIC

Discussion is locked

- Collapse -
Things to try:
May 2, 2008 7:05AM PDT

- System restore back to yesterday.
- Reinstall the drivers for the ethernet card and check there's no exclamation mark in Device Manager.
- Run IPCONFIG and see if it reports normal settings (compare with working machine) - anyway refresh and renew the connection.
- Other Ethernet card. Sometimes things stopping working are defective.

Kees

- Collapse -
Nope :(
May 2, 2008 8:05AM PDT

- System restore back to yesterday.

no help Sad

- Reinstall the drivers for the ethernet card and check there's no exclamation mark in Device Manager.

Tried it, nothing Sad

- Run IPCONFIG and see if it reports normal settings (compare with working machine) - anyway refresh and renew the connection.

No help Sad

- Other Ethernet card. Sometimes things stopping working are defective.

well i spent 30 bucks and nothing happend Sad

- Collapse -
(NT) Sorry, that was all I could think of.
May 2, 2008 8:11AM PDT