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Resolved Question

Macbook Freezes When Moved

Jan 27, 2012 1:15PM PST

Here's a puzzle that I would greatly appreciate any input on:

Discussion is locked

guitarcher has chosen the best answer to their question. View answer

Best Answer

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The only thing that makes sense
Jan 27, 2012 11:34PM PST

The only thing that makes sense to me based on the information you gave, is that you have either a bad SATA cable for the HDD, or maybe just kind of a loose connection for that cable to the MLB.

Which is actually good news, because that should be a very cheap repair as Apple repairs go. The biggest expense will likely be the labor, as the part will be next to nothing.

I suppose it's also at least possible some other component, like the airport card, has somehow managed to work itself loose, despite two screws holding it in place, just enough to cause some kind of intermittent grounding issue. That seems highly unlikely however, and given the age of the unit, plus the fact that the HDD SATA cable is bent at at least two rather sharp angles internally, that seems a far more plausible source of the issue. If you try the booting from the ODD or even an external HDD, then you should be able to all but prove it's the HDD SATA cable. If you want, you can just remove the internal HDD, put it in an external enclosure, and try booting it that way. Then you can be absolutely sure it's not the HDD, because while highly unlikely, it is at least possible you got a defective drive as your replacement. So slapping that into an external enclosure would allow you to conduct two tests at the same time.

I would also suggest enabling the sudden motion sensor again, if you haven't already. Certainly a valid thing to test, but you have clearly ruled it out as a source of the problem.

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Getting Somewhere
Jan 29, 2012 9:03AM PST

Thank you for your suggestion. I booted from the OS X Leopard CD and experienced a normal computing experience; for which it has been a while on this machine. I then cloned my HD to an external USB 2.0 HD and booted off of that with success. I am typing with the machine in my lap right now (something I haven't been able to do for a long time), running off of my external USB drive.

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Loose Cable
Jan 29, 2012 2:04PM PST

I got it open. The cable doesn't show any visible issues from what I can see. It is, however, very small and I don't know how to properly remove the end attached to the Logic Board (which I obviously don't want to force), but it seems stuck on there pretty tight. I think the small receptacle for the Sleep LED ribbon cable was slightly open, could that be the culprit?

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Any damage
Jan 29, 2012 10:20PM PST

Any damage would probably be internal. As you've now seen for yourself, it's bent at two sharp angles, and you've got a pretty old model at that. So, it's not inconceivable that internally the plastic shielding around the individual wires has dried out, become brittle, and split open at one or both of those sharp routing points. So while when you're sitting perfectly still, they might be able to continue on more or less normally, any little bit of movement can cause them to come just close enough together to create a short.

As for removing it from the MLB, there's a plastic pull tab on the top of it, so once you move the DVD, LVDS, microphone, and right speaker cables out of the way, you can just pull it straight up. It's kind of a PITA to get to that cable, but believe me, those MacBooks are much easier to work on than the iBook G4s they replaced.

In any case, you do seem to have shown that it's either the cable of the MLB, so if you want to check the ifixit website they might sell replacement HDD SATA assemblies, and they'll probably have instructions on how to do the actual work. If replacing that cable doesn't fix things, you've got an issue with the MLB, and on a unit that old, it wouldn't be cost effective to fix. So you'd either be looking at using an external HDD for the indefinite future, or getting a new laptop. To give you an idea, the parts alone would probably be about $350-$400US, then there's labor for maybe another $100-$200US, and so if you consider you can get an 11" MBAir for about $1,000 which would run circles around what you've got, have a warranty, etc.... The math just doesn't work out.

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Success!
Feb 2, 2012 12:48AM PST

After your last post, I purchased a replacement Hard Drive Cable from iFixit. The part arrived the next day (standard Priority Mail shipping). I cracked open the laptop; replaced the cable; and have been running a smooth, freeze-free machine for almost a day now.

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Ah yes
Feb 2, 2012 11:55AM PST

Ah yes, the spudger, nylon probe, electrician's nose picker, or blackstick as it's also known, is easily one of my favorite and most used tools. Has a myriad of uses from prying plastics apart, to getting under cables, to helping push something back into place, and even pulling up those JST connectors with a minimal chance of the plastic piece holding the tiny little alligator clips in position, breaking.

Anyway, good to hear that it's working again. Probably a pretty cheap repair as well, which has to be a nice bonus. Of course on the downside, now you don't have a good excuse to upgrade.

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Answer
If there is any form of warranty on this Macbook
Jan 27, 2012 10:23PM PST

get it to an Apple store or call Apple, now.