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Macafee blocking Incredimail outgoing e-mail?

My e-mail programme is a fully registered version of Incredimail.
I recently installed the MacAfee 8.0.0 anti virus programme. Immediately thereafter I was unable to send any e-mails, although recieving any, presents no problem. Disabling MacAfee enables me to send as normal but leaves the computer unprotected whilst doing so. I have no problems sending mail via Yahoo, Netscape, Outlook Express, Opera or any other webmail I would imagine.
Does this indicate that MacAfee is finding the Incredimail outgoing e-mail to be suspect and therefore blocking it? If this be the case I would be most grateful if anyone could proffer any comment and even more grateful should a solution be forthcoming <G>

I contacted Incredimail via their website on Monday
02/01/06 but have been offered no reason or resolution as yet.
Thank you

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(NT) (NT) What is the error message?

In reply to: Macafee blocking Incredimail outgoing e-mail?

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Error message

In reply to: (NT) What is the error message?

Thank you for the response.

Error message :- ''Failed to connect to outgoing server 'mail.btinternet.com
Please try again later.''

Any attempt to send e-mail invokes this error response with MacAfee enabled

Details.
''Connection to server has failed''*

* Not true...Can e-mail immediately via Outlook Express

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Rnald, Virus Scan 8 'Retail' or 'Enterprise'?

In reply to: Macafee blocking Incredimail outgoing e-mail?

It sounds like you're using the newest corporate Virus Scan 8.0i Enterprise version. If that's the case, it is probably one of the Access Protection rules.

Open the VirusScan console and right click Access Protection. Choose View Log. Check to see if anything is being blocked about the time you try to send the emails. The process that is being blocked will probably be the incredimail program. Add this to the exceptions by right clicking Access Protection again and choosing Properties.

Hope this helps.

Grif

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MacAfee log entry

In reply to: Rnald, Virus Scan 8 'Retail' or 'Enterprise'?

Thank you once again.

"1/7/2006 9:24:57 PM Blocked by port blocking rule IMApp.exe Prevent mass mailing worms from sending mail 217.12.12.124"

Above is the latest entry which I assume refers to the send e-mail attemt I have just made.

Too ignorant to determine what this means

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Resolved?

In reply to: Rnald, Virus Scan 8 'Retail' or 'Enterprise'?

By unchecking the Access Protection Property entry below, mail can now be sent. Question is...Should this remain permanently unchecked?

"Prevent mass mailing worms from sending mail"

Thank you to those who have offered their interest and assistance, I am grateful for your help.

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Rnald, As I Stated In The Earlier Post...

In reply to: Resolved?

Instead of turning off the entire Access Protection system, you can simply add the offending application (IMApp.exe) as an "Exclusion" in the "Properties" section. (Leave the "Access Protection" CHECKED but add the Exclusion.) In that way, your e-mail client will be allowed through but any special SMTP viruses will still be blocked.

Hope this helps.

Grif

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NOW resolved!

In reply to: Rnald, As I Stated In The Earlier Post...

Grif...Thank you. I have been making various entries regarding Incredimail...All wrong of course, Duh!...Until your response with the correct entry. Greatly appreciated and you have been most helpful. Ronnie

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(NT) (NT) Ronnie, Good Job & Glad It Helped!

In reply to: NOW resolved!

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