Yes, there is a major flaw!!! I have wasted countless hours trying to trouble shoot the freeze/lockup/hang problem/complaint (all that said so more hits will come this way and people will know NOT to buy a Tosh).
I have been through FIVE, that's right, FIVE diff Tosh's since 4/3/05!!! 4 of them were the M45-S331 and the one today was a m45-S351. I have tried every solution, real and imagined! You name it, we've tried it! I have THREE case #'s pending with Tosh t/s and have been patiently waiting for a response since the first opened case!
From what i have learned, there are three things that line up to cause the freeze/lock up issue on the M45 series. 1st; the battery must be in, 2nd; the wi-fi switch must be "on"; 3rd (important) the wi-fi must have already acquired a network address (real or adhoc-whether actually connected to internet or not). Once all of these conditions are met, and u plug or replug in the AC adapter, the system locksup and requires a hard boot.
Let it be know that i have nothing against Tosh, except several depostion files I had to re-create and I have had about 36 hours of downtime between, travel, waiting and reconfig laptop time (each time i tried with another tosh). Best Buy and Circuit City folks have all been way overly helpful and patient and their own tech people and I have tried everything. (I would be glad to speak with anyone that wants to talk about this issue since, obviously, i can't get an area rep or Irvine Ca rep to hear me...sorry, only Istanbul, Turkey "CSR" & "tech" reps thus far). I'm not sure if i am allowed to post my phone number, but here it is, (904) 642-0054, and my name is C.D. I can only begin to tell you the amount of frustration, time, monetary and work loss I have encountered just trying to get the laptops to work!
Also, as a side bar, other cons include a whack keyboard, the cdrom drive is alittle slow (4200rpm) and slightly noisy (the "quiet" option only makes it slower!) and the laptops come overly loaded with trial software and Tosh only window redundancies). The keyboard has the windows key in upper right instead of lower left; delete key is lower mid-right instead of upper right; and that other "squiggly" key--sorry can't recall name of it that used to be next to the "1" is now lower mid left next to the space bar). On the pro side, the sound/speaker quality (thanks, i guess to H/K) is absolutely phenomenal and the Centreno, screen and battery life are all fine (2.75 average with full power all the time!)
I like Toshiba for the price and good things that their M45 offers for that price, but i shouldnt have to disconnect from the internet (via subsequently turning OFF the wi-fi switch) before i plug in the ac adapter)! I have tried all the numbers I found for California and got no where. We alternately tried, untried, uninstalled, reinstalled all 3 wi-fi software's and even the tosh power management and config free stuffs...all to no avail. I can tell you the problem seems more prevelent when the battery is weak or hot and Tosh now claims, tonight, that the "Lite-On" adapter shipped with these units is causing a power surge once the 3 conditions are met. tosh says again that a level 3 tech will get back to me again, now by monday--they haven't responded yet). I should be getting a Sony FS 550 tomorrow which, from research and demo, has poor battery time, partitioned h/d, DVD+/- issues, crappy speakers/sound, no multi card slot, no S video, NORMAL keyboard, same specs, is .8 lbs heavier, thinner, has double layer +/-, etc). I will keep you posted as i learn more. I am thinking of trying another m45, but with a diff power adapter, just to call Tosh's bluff!! Anyone else have a different power adapter and theirs works ok? Is there hope?!