Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

lsass.exe when reinstalling OS on blank HD

by Sep 9, 2013 1:10AM PDT

I got my CPU replaced (see here: http://forums.cnet.com/7723-7591_102-599444/looking-for-a-cpu-compatible-with/?tag=tracked-disc;track-599444 ).

I wiped my C: (WD5000ADS) and reformatted with NTFS (which is what it had on there in the first place). I put in my Windows install disc (actually an eMachines disk that installs the original software on there).

It boots from CDROM and before the eMachines recovery software starts I get an error message "The requested operation was unsuccessful" and at the heading of the error box it says "lsass.exe - Operation Failed"

I know that's the Sasser worm but how it is on my computer when I have a completely cleaned off HD?

I even took the clean drive, wiped it again, formatted it in FAT32, then reformatted it back to NTFS.

I tried a second NTFS-formatted drive (also a WD5000ADS) and had the same result.


eMachines W3644
Windows XP (...yes, XP still)
Athlon processor
4GB RAM

Discussion is locked

3 Posts
- Collapse + Expand Details
- Collapse -
Answer
Seems right.
by Forum moderator Sep 9, 2013 1:15AM PDT

As you didn't try it the usual way you may be causing this issue. Do not format the drive ahead of the install. Start with a blank HDD with no partitions so the Windows installer can make a partition and format that for you.

XP has deep issues and I'll not duplicate that here but let's do this the old fashioned way (let the installer partition and format.)

We also have to know how you added SATA support. If it's through the BIOS that's good for XP so that's the right answer.
Bob

- Collapse -
It's always had SATA...
by agavegrove Sep 9, 2013 1:36AM PDT

From the time I bought it off the shelf (2008?) the HDs were SATA. The only IDE is the CD/DVD-R.

How do I let Windows do the formatting and the partition? It won't even load on the computer.

- Collapse -
You let it do it.
by r. proffitt Forum moderator Sep 9, 2013 1:43AM PDT

You claim you formatted ahead of the install. That can lead to the failure. Since you didn't reveal how you did that exactly I'll just note I can delete the partitions with GPARTED (see google) and show that around step 5 at http://www.dell.com/support/Manuals/us/en/19/Product/dimension-9100 shows where the install provides for that.

At that step, Windows is not loaded so you can see why I wonder about your statement about it won't load.
Bob

Back to PC Hardware forum

CNET Forums

Operating Systems
Software
Electronics & Gadgets
Hardware
Tablets & Mobile Devices
General Help
Brand Forums
Roadshow Autos
Off Topic

Other Forums

Forum Info