Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Low framerate in Farcry 5 regardless of graphics settings.

Apr 30, 2018 10:41AM PDT

Having issues with my computer playing graphically intense games. Changing settings doesn't significantly improve framerate. For example in FarCry 5 (which my pc meets the specs for) I ran the benchmark on high, medium and low settings.

High - ~19fps
Medium - ~22fps
Low - ~24fps

I can play older games at 30fps no problem for example oblivion is stable at 30fps.

What is weird to me is that it seems like changing settings should result in more than 2 extra fps.

I figure either my processor or my video card are creating a bottleneck or there is something else weird going on.

I did notice that hardwaremonitor says TMPIN5 is running 120 degrees Celsius but I look around online and a lot of people have the same issue with TMPIN5 on hardware monitor and some people seem to think it's a flaw in the software.

I know this is probably a hardware problem but I just don't know what piece of hardware needs to be replaced. Any advice on how to troubleshoot and help me figure out what the problem is would be much appreciated.

Here are my computer specs:
MSI x99A sli plus (MS-7885)
Intel i7 6800
Radeon X570
32 gb of ram

Discussion is locked

- Collapse -
Clarification Request
That sounds like numbers you get
Apr 30, 2018 10:51AM PDT

On 4K and other than 1080p monitors. Tell more.

- Collapse -
clarification
Apr 30, 2018 12:20PM PDT

I am playing on 1080

- Collapse -
more clarification
Apr 30, 2018 12:22PM PDT

FarCry 5 isn't the only game I see this in. I can only play Fallout 4 on medium at 30fps. I know people with similar builds can at least play Fallout 4 on medium with 60fps.

- Collapse -
Armed only with this information
Apr 30, 2018 1:14PM PDT
- Collapse -
Speccy
Apr 30, 2018 1:52PM PDT
- Collapse -
Hi Halosmith.
Apr 30, 2018 1:57PM PDT

The spambot is eating your posts. Try changing the wording.
Dafydd.

- Collapse -
(NT) I revived it, Dafydd. It's above. Thanks!
Apr 30, 2018 3:11PM PDT
- Collapse -
Thanks!
Apr 30, 2018 3:36PM PDT

Thankyou

- Collapse -
Answer
Let's see what Speccy tells us.
Apr 30, 2018 3:12PM PDT

1. I see THREE MONITORS. This is 3 out of 4 steps towards the UHD 4K display and it's rather heavy load on today's GPUs. Let's find out how many or how many GPUs you have.

2. It's only a RX 570. https://www.gamespot.com/articles/amd-radeon-rx-580-and-rx-570-review/1100-6449402/ has results that are in line with your numbers.

At this point I see nothing wrong here. Just a lot more pixel pushing than one 1080p monitor.
Let's see what else I see.

3. A lot of SVCHOST tasks. Let's check connections at the end of the report.
Yes, a lot of System Internet connections. Turn this off. Read:
https://www.howtogeek.com/224981/how-to-stop-windows-10-from-uploading-updates-to-other-pcs-over-the-internet/

4. The report is showing the RAM as unknown so maybe a bottleneck there.
https://www.msi.com/Motherboard/support/X99A-SLI-PLUS#down-bios shows there is a newer BIOS which may correct this.

5. I see this motherboard has x1, x4, x8 and x16 PCIe slots. Be sure your video card is in a PCIe x16 slot. Also, there are some reports that you get better, same or less performance from one x16 slot to another. Test that as well.

Nice clean speccy. Thanks for that.

Post was last edited on April 30, 2018 3:18 PM PDT

- Collapse -
Thanks for the response.
Apr 30, 2018 3:58PM PDT

The third monitor is new, and it's off right now actually so I should probably disconnect it. I rarely actually use all three at the same time. it is pretty important for me to be able to use two at the same time.

thanks for the feedback I will check on the other things and make sure my video card is in the correct spot.

Do you have a link for reference on which slot gets better performance?

- Collapse -
Sorry about that.
Apr 30, 2018 4:13PM PDT

I don't mind doing a speccy reading and noting some items like this but once in a while I get chastised like it was a college PHD research paper. I hope you understand that there are a lot of folk that need help so investing more time like that?

As to the video card upgrade. To drive more than one 1080p display you just need more power. Or a second GPU of the same make/model.

Given how close you are to the pixel count of the UHD 4K display I worry that a 1070 would be enough today.

But a second RX 570 may be alright with two displays since you may have two x16 slots (check that motherboard manual.)

Note: Edited to correct GPU model.

Post was last edited on April 30, 2018 4:20 PM PDT

- Collapse -
No Problem
Apr 30, 2018 4:20PM PDT

I really appreciate the feedback. I hadn't thought of having a turned off monitor being a problem (since the problem persisted before I added in the third monitor).

I was just asking for a reference about which PCIe Slot performed better so I could figure out which one to look for.

I suppose if we are talking about two cards. I could keep this one and install a 1070ti or do they have to be the same make/model? I know they would be if I was going to crossfire them.

Thanks for taking the time and being thorough.

- Collapse -
The reference for which PCIe slot would be
Apr 30, 2018 4:23PM PDT

In the motherboard manual. You want the x16 slots to be used. There is some chatter about one being faster than the other in some boards. While I haven't seen this, it's worth a try when you are having issues.


As to Crossfire, I have yet to hear of mixing AMD and Nvidia then crossfiring. If I were to dual SLI, they are always the same model. I will not invite trouble.

- Collapse -
RTM
Apr 30, 2018 5:12PM PDT

You were right it's all over the manual make sure you install a single video card in PCI_E1

- Collapse -
and that's not the problem
Apr 30, 2018 6:11PM PDT

I looked it's in the right PCIe slot. I don't get this don't people hook up multiple monitors all the time? I am going to try playing without any of the other monitors plugged in and see if I get the same results.

- Collapse -
It's odd to see 30 FPS
Apr 30, 2018 6:37PM PDT
- Collapse -
unplugged
Apr 30, 2018 6:46PM PDT

I unplugged the other two displays and restarted and that definitely fixed the frame rate issue. I don't understand though why they have 6 dvi slots in the back if you can only hook up one monitor.

It looks like bestbuy has a sale going on, on my exact card so I might buy another one I just need to check and make sure it's not going to suck too much power.

I will check and make sure it's launching on the GPU.

- Collapse -
So it's fixed. Let's cover something.
Apr 30, 2018 7:11PM PDT

Just because there are ports doesn't mean you can use them all and get high FPS on all displays.

In your 3 display setup, it's almost and I'll go with 3/4's (75%) of the load at UHD 4K which we know takes a lot more GPU power. I didn't mention the CPU because what you have is leading edge and fine.

It's not the 3 displays, it's the total number of pixels we are pushing around.

- Collapse -
so what now?
Apr 30, 2018 8:01PM PDT

but I still need at least one other monitor. So what can I do? Buy a second card? or just buy a better card?

I don't need high fps on all my monitors I just need the other ones to have browsers and stuff open.

Post was last edited on April 30, 2018 8:01 PM PDT

- Collapse -
Test it out.
Apr 30, 2018 8:14PM PDT

Try it with 2 displays. It's like driving half the UHD and while it may cut into the frame rate it won't be as much as 3. Reasons are technical so I'll leave it at that.

BTW, I have a second display here for looking on the web when a game is up. It's one of our Android tablets.

- Collapse -
no luck with 2 monitors
May 2, 2018 8:07PM PDT

I tried with 2 monitors and the frame rate dropped. Not sure why, this card should be able to handle 4k. Yet I can't handle 2 1080p monitors?

- Collapse -
Sorry but the short story is...
May 3, 2018 8:20AM PDT

The more pixels you push the more the rate drops.

Almost any GPU will show a drop as you add a second or more displays. There's more work to do and you get a rate drop. The only way to avoid this (to a point) is to dedicate a GPU per display.

-> This is partially why I have a tablet next to my PC. No load way to pull up a web browser to check something.

- Collapse -
should I just upgrade
Apr 30, 2018 4:04PM PDT

I bought this video card around January when there was the GPU market was dry. Think upgrading to a 1070ti would fix the issue. My main thing is that I don't want to upgrade anything until I know what the bottleneck is.