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Low audio with DVD playing

by irishaj1 / December 7, 2010 1:01 AM PST

I bought a Toshiba 37" LCD HDTV Model 37E200U and a Toshiba Blu-Ray player Model BDX2500KU and connected with HDMI. The sound with TV only is fine but when playing a DVD I have to turn the sound all the way up (goes to 62) and it's still hard to hear some of the dialogue. I have tried every different audio setting via the menu on both TV and DVD. I have tried different HDMI ports on TV. I then even tried a different brand of Blu-Ray player and it was the same. I am stumped. Please help or I will have to return the whole thing. Not interested in audio system as this is a rental property.

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Another HDMI Cable
by WildClay / December 7, 2010 2:29 AM PST

Did you try another cable?

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Tried that
by irishaj1 / December 7, 2010 4:09 AM PST
In reply to: Another HDMI Cable

>WildClay - Yup. tried monster and some other brand then went and bought a 1.3 cheapy at WM and no luck. Thanks though.

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Very odd results
by WildClay / December 7, 2010 6:06 AM PST
In reply to: Tried that

Sorry for the simple suggestion, I had not seen the HDMI cable metioned on the flurry of other things you did, just saw your last post and I might be inclined to return it also.

Since the old DVD player worked properly, yet 2 Blu-Ray players did not it does sort of sound like an issue dealing with the audio, last suggestions, have you tried in the DVD player settings to change the audio, like between bitstream and PCM and the various flavors in there? That is really a punt, so odd that 2 Blu-Ray players failed even hooked up RCA and yet the old player worked fine.

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Simple Test
by Dan Filice / December 7, 2010 2:31 AM PST

Do you have an RCA type cable? If so, take any of the RCA Audio Outs on the back of the DVD player and plug it into any of the RCA Audio Inputs on the TV. Then choose the Input on the TV that's associated with the Audio Input and listen to the audio level. If the audio level is louder, then it's the HDMI port on the TV. I know on all of my DVD players the audio level is much lower than the TV, and I have my DVD players connected by both HDMI and Component (RCA) cables.

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Tried that too
by irishaj1 / December 7, 2010 4:13 AM PST
In reply to: Simple Test

>Dan - Tried it with the composite cables and didn't really notice much difference - maybe a little louder. The TV has 4 HDMI ports and I've tried them all and have tried 3 different cables. Out of curiosity I hooked up my old nonBlu-ray DVD with composites and lo and behold......sound that I could hear. I'm packing up the TV to go back. Running out of time to solve the puzzle. Would still love anyone's input though.

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I'm going to retest my setup.
by R. Proffitt Forum moderator / December 7, 2010 6:15 AM PST

"You know, I think you're right."

I think my PS3 which I use as a BR player is also a little low on the output. I really have to crank it up.

Never gave it much thought.
Bob

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